Experience Manager: Lead Client Success & Analytics

WPP Media Limited; Sydney; On-site; AUD 80,000 - 90,000; Full time

Job summary

WPP Media Limited in Australia is seeking an Experience Manager to lead day-to-day delivery of Experience services across our agencies. You will oversee client execution, drive performance in SEO, GSO, Analytics and Reporting, and mentor junior team members.

Reporting to the Experience Associate Director, you will manage client scopes, budgets and timelines, collaborate with cross-functional teams, and help grow Experience services within current client portfolios.

Qualifications

• Experience leading cross-functional delivery teams.
• Strong client management and communication skills.
• Proven ability to mentor junior colleagues.
• Experience with SEO, analytics, and reporting.

Responsibilities

• Lead day-to-day delivery of Experience services and client success.
• Coach and develop junior team members and ensure quality.
• Manage client scopes, timelines and budgets.
• Collaborate with cross-functional craft and performance teams.
• Contribute to proposals, documentation, and process improvements.

Skills

Leadership

Team management

SEO

Analytics

Reporting

Job description

WPP Media Limited in Australia is seeking an Experience Manager to lead day-to-day delivery of Experience services across our agencies. You will oversee client execution, drive performance in SEO, GSO, Analytics and Reporting, and mentor junior team members.

Reporting to the Experience Associate Director, you will manage client scopes, budgets and timelines, collaborate with cross-functional teams, and help grow Experience services within current client portfolios.