Experience Designer - Design System

EnergyAustralia Pty; Victoria; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

EnergyAustralia Pty is seeking a senior Digital UX/UI Designer to drive the design system foundations and components used across the Customer Transformation (CTX) squads. You will shape how customers interact with digital products through token-based design and accessible, reusable UI patterns.

The ideal candidate has deep experience delivering customer-facing interfaces, running a design system, and collaborating with engineers to ensure cohesive experiences across squads.

Qualifications

• 5+ years of end-to-end UX/UI design experience.
• Experience designing customer-facing interfaces with real user validation.
• Experience building and running a design system.
• Systems thinking with reusable components and coherent cross-team design.

Responsibilities

• Design and maintain design system foundations: colour, typography, spacing, elevation, iconography and motion.
• Design each component from customer behavior, including input, validation, error timing, and loading states.
• Maintain documentation that enables designers and engineers to use components without blockers.

Skills

UX/UI design

Design systems

Design tokens

Accessibility WCAG

Job description

About the role: Digital UX/UI Designer, Design System - 24 month Max term

The Digital UX/UI Designer, Design System is responsible for the foundations, components and patterns of the design system that the Customer Transformation (CTX) squads build on. Partnering with the engineering product owner who is accountable for the coded library and its delivery. This role requires demonstrated experience designing customer-facing digital products, as knowing how a customer will behave is also key to designing high-quality components.

Responsibilities include:

Design and maintain the design system foundations: colour, typography, spacing, elevation, iconography and motion, expressed as tokens across the digital estate.

Design each component from how customers behave with it, not a visual specification, covering input affordances, validation and error timing, progressive disclosure, feedback and loading behaviour, and how it holds up under real content and data, not placeholder.

Maintain documentation that lets designers and engineers use components without asking, and treat unanswered questions as a defect.

Be Impactful when you are applying...

The ideal candidate is a senior, hands-on UX/UI designer who has designed customer-facing products and systems used across multiple squads.

You will have most of the following:

Substantial experience (5+ years) designing digital products end to end, delivering experiences that delivered measurable customer and/or commercial outcomes.

Hands-on experience designing and testing customer-facing interfaces, with judgement from real user validation.

Experience building and running a design system, covering tokens, components, patterns and documentation, not just consuming one.

Systems thinking, designing for reuse and composition, and holding coherence across a surface built by different teams.

Practical accessibility capability, with WCAG 2.2 AA knowledge, designing accessible components and testing with assistive technology.

Fluency with AI as a design material and tool, with judgement where it adds value, where not.

Resilient and pragmatic, with strong communication skills.

Why Us?

EnergyAustralia is a place where all employees are genuinely valued, supported, and free to be themselves - because we believe that's when we're at our best.

We embrace diversity of background, experience, and perspective, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from the LGBTQ+ community.

Here's what you can look forward to:

• Performance recognition and incentive programmes - tailored to different roles and teams to reward great work through the year
• Employee discounts on electricity and gas, plus savings on major brands and products
• 20 weeks' paid parental leave - completely gender-equal
• Energise Program - flexible working that's team-centric, enabling teams to agree and succeed together
• Supportive leaders and a down-to-earth culture where you can be your authentic self.