Executive Support Specialist

CGU Insurance; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Boosted superannuation 13%

20 days annual leave + 5 days MyLeave

Work from home and myFlex

Up to 50% off personal insurance

Job summary

IAG is seeking an Executive Support Specialist in Sydney to partner with two Executive Managers within Intermediated Insurance Australia. In a hybrid setup, you’ll help priorities, schedules and communications while ensuring day-to-day efficiency and strategic focus.

You’ll build relationships across pricing, reserving and capital teams to enable better decision-making and outcomes. You’ll coordinate meetings, prepare packs, support onboarding and drive improvements in processes and ways of

Qualifications

• Experience supporting senior leaders in an Executive Assistant or similar role.
• Ability to manage competing priorities in a busy environment.
• Strong communication skills and ability to build trusted relationships at all levels.
• Proactive approach and anticipating needs before they arise.
• Sound judgement and professionalism when handling confidential information.
• Proficiency with Microsoft Office applications (Outlook, PowerPoint, SharePoint, OneNote).

Responsibilities

• Provide proactive executive support for senior leaders, managing priorities, schedules, communications and key activities.
• Coordinate leadership meetings, workshops and events, ensuring planning through delivery.
• Build relationships across Pricing, Reserving and Capital Management teams and broader business.
• Prepare presentations and materials to support effective communication and decision-making.
• Support team operations, onboarding, equipment coordination and engagement initiatives.
• Identify opportunities to improve processes and ways of working to boost team effectiveness.

Skills

Executive support

Stakeholder management

Communication

Prioritisation

MS Office

Confidentiality

Tools

Microsoft Office

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Bring your experience, initiative and relationship-building skills to a role where you'll become a trusted partner to senior leaders and a valued part of a high-performing team. As an Executive Support Specialist, you'll work closely with two Executive Managers within Intermediated Insurance Australia, supporting leaders across Pricing, Reserving and Capital Management teams while helping them stay focused on strategic priorities and ensuring the day-to-day runs seamlessly. You'll anticipate needs, create capacity, build strong connections across the business and help bring teams together. Working in a hybrid environment, you'll enjoy the balance of flexibility while maintaining the in-person connections that help teams collaborate, solve problems and do their best work.

This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney).

What You'll Do

• Provide proactive executive support, managing priorities, schedules, communications and key business activities for senior leaders.
• Coordinate leadership meetings, workshops and team events, ensuring everything runs smoothly from planning through to delivery.
• Build trusted relationships across the Pricing, Reserving and Capital Management teams and the broader business, acting as a key connection point for leaders, teams and stakeholders.
• Prepare presentations, meeting packs and supporting materials that support effective communication and informed decision-making.
• Support team operations, including onboarding activities, equipment coordination and team engagement initiatives.
• Identify opportunities to improve processes and ways of working that enhance team effectiveness and productivity.

What You'll Bring

• Experience supporting senior leaders in an Executive Assistant, Executive Support or similar business support role.
• Confidence managing competing priorities and staying organised in a busy environment where no two days are quite the same.
• Strong communication skills and the ability to build trusted relationships across all levels of an organisation.
• A proactive approach and the ability to anticipate needs before they become requests.
• Sound judgement and professionalism when working with sensitive and confidential information.
• Proficiency using Microsoft Office applications, including Outlook, PowerPoint, SharePoint and OneNote.

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• *employment type eligibility criteria apply

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***********@iag.com.au for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.