Executive Officer / Team Leader

NSW Ministry of Health; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Flexible and hybrid working

Flex leave

Learning and development opportunities

Fitness Passport

Employee wellbeing support

Cultural leave

Job summary

Health Professional Councils Authority (HPCA), an executive agency of the NSW Ministry of Health, seeks a Team Leader / Executive Officer to oversee case administration and strategic operations relating to health practitioners’ conduct and performance. You will support Councils and committees and ensure timely complaint management to protect the public.

The role requires strong regulatory experience, decision-making, and exceptional communication, in a hybrid NSW Health environment.

Qualifications

• Proven capacity to make appropriate decisions and manage complex programs in a regulatory or other professional environment.
• High level conceptual, problem-solving, planning, and policy development skills plus the capacity to identify and manage emerging and contentious issues to resolution.
• Exceptional written and verbal communication skills, with the ability to prepare clear, concise and influential correspondence, build productive stakeholder relationships, and provide authoritative advice in a complex regulatory environment.

Responsibilities

• Oversee case administration and the compliance regulatory mandate to protect the public.
• Support one or more Councils and committees, delivering efficient management of complaints about health practitioners in NSW.

Skills

Decision making

Regulatory policy

Communication skills

Job description

• Conveniently located in Haymarket close to public transport


• 14 hour working week – Thursday and Friday in a hybrid working environment


• Temporary role: 12 October 2026 for up to 11 April 2027

About this role

The Team Leader / Executive Officer provides high level professional expertise in the oversight of case administration, strategic and operational management related to health practitioners’ conduct, performance and health to ensure consistent application of Health Practitioner Regulation National Law (NSW). The role may oversee one or more profession specific Councils and support the work of their members and committees.

This role will ensure that the NSW Health Professional Council’s regulatory mandate to protect the public is delivered through the efficient and effective management of complaints made in relation to health practitioners in NSW.

Crown Clerk 9/10, salary from $133,348 - $146,945 plus Super and annual leave loading

For more information, read the fullRole Description:

About you

• Proven capacity to make appropriate decisions and manage complex programs in a regulatory or other professional environment


• High level conceptual, problem-solving, planning, and policy development skills plus the capacity to identify and manage emerging and contentious issues to resolution


• Exceptional written and verbal communication skills, with the ability to prepare clear, concise and influential correspondence, build productive stakeholder relationships, and provide authoritative advice in a complex regulatory environment.

Working at Health Professional Councils Authority

The Health Professional Councils Authority (HPCA) is an executive agency of the NSW Ministry of Health. We play an important role in protecting the health and safety of the public by supporting the 15 NSW Health Professional Councils in managing complaints about NSW health practitioners.

Employee benefits and support

• Flexible and hybrid working arrangements - supporting work-life balance.
  Flex leave - ability to accrue additional time off.


• Learning and development opportunities - access to LinkedIn Learning and other resources.


• Fitness Passport - discounted access to a wide range of gyms and recreational facilities.


• Employee wellbeing support - support services for your health, career, finances and more.


• Cultural leave – leave for Aboriginal and Torres Strait Islanders to participate in NAIDOC Celebrations.

Our commitment to Diversity and Inclusion

At the HPCA we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

We understand that choosing a workplace is about more than the role itself. Aboriginal and Torres Strait Islander applicants who would like to learn more about HPCA's culture, support networks and employee experience are encouraged to contact us for an informal and confidential discussion.

The Stepping Up Initiative supports Aboriginal and Torres Strait Islander people in pursuing career opportunities within NSW Health. For information about the recruitment process, or applying for roles, please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

Additional information

1. This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

2. This is a temporary role and there may be opportunities for ongoi