Executive Office Admin & Customer Solutions Coordinator

Wabtec; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Free onsite parking

Training commensurate with experience

Rewards & Recognition Program

Birthday Leave

Discounted health insurance

Novated Leasing

Lifestyle discounts with retailers

Employee Assistance Program

Job summary

Wabtec in Port Melbourne is seeking a Customer Fulfilment professional to join a small, collaborative team. You will handle customer service, order processing, and commercial administration while coordinating office activities and travel logistics.

The role supports daily operations and interacts with internal teams across locations. The ideal candidate has strong communication and organisational skills, the ability to work independently, and experience in similar roles.

Qualifications

• Experience in a similar role or dealing with customers desirable.
• Working knowledge of accounting systems such as XERO and ERP is beneficial.
• Knowledge of MS Office including Word, Excel, Outlook and PowerPoint.
• Strong interpersonal, communication and organisational skills.

Responsibilities

• Provide general administrative and ad-hoc duties to support the wider team.
• Provide reception support including greeting visitors and handling calls.
• Support Commercial and Compliance teams and manage daily business activities.
• Maintain stock control and inventory management.
• Take ownership of tasks with timely follow-through and accuracy.
• Assist with financial administration tasks such as quotes, POs and invoices.
• Coordinate travel arrangements and communications with Head Office in Austria.
• Prepare management reports and business documentation as required.
• Support project coordination and tracking of progress.
• Assist packing, dispatch and tracking of goods and materials.
• Plan and deliver internal and external events.
• Coordinate training materials and catering for meetings.

Skills

Interpersonal skills

Independent work

Communication skills

Organization

Adaptability

Tools

MS Office

XERO

ERP systems

Job description

Wabtec in Port Melbourne is seeking a Customer Fulfilment professional to join a small, collaborative team. You will handle customer service, order processing, and commercial administration while coordinating office activities and travel logistics.

The role supports daily operations and interacts with internal teams across locations. The ideal candidate has strong communication and organisational skills, the ability to work independently, and experience in similar roles.