Executive Manager, Workers Comp East

Suncorp Group; Hobart; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Incentives

Suncorp shares

Hybrid working

Parental leave

Study support

Wellbeing coaching

Job summary

Suncorp Group, based in Tasmania, seeks an executive to lead workers' compensation claims across Tasmania, the ACT and Northern Territory on a 12-month maximum-term contract. You will drive strategic performance, improve outcomes for customers and brokers, and ensure financial and risk stewardship while partnering with Commercial and Intermediated teams.

The role requires senior leadership experience, deep WC expertise, and a track record of delivering sustainable scheme performance with

Qualifications

• Deep expertise in workers' compensation claims management and regulatory environments.
• Senior leadership experience with ability to influence strategy and outcomes.
• Proven capability in budgeting, financial stewardship and risk management.

Responsibilities

• Provide executive leadership to claims teams across Tasmania, the ACT and Northern Territory, delivering strong customer, financial, people and risk outcomes.
• Set and execute strategic priorities that improve claims practices, operational performance and long-term scheme profitability.
• Build leadership capability and workforce depth through coaching, mentoring, succession planning and targeted development.
• Oversee budgets, performance measures, compliance obligations and claims liabilities with disciplined commercial and risk oversight.
• Represent the business with credibility across internal leadership forums, industry bodies, regulators and personal injury stakeholders.
• Sponsor and lead change initiatives that support the strategic direction of underwritten personal injury claims.

Skills

W/C expertise

Strategic leadership

Budgeting

Regulatory navigation

Job description

• Executive to lead Workers Compensation claims across Tasmania, the ACT and Northern Territory (must be based in Tasmania)
• 12-month maximum-term contract with enterprise-level strategic and operational accountability
• Shape sustainable scheme, customer, broker and regulatory outcomes across complex jurisdictions

Job Description

About The Role

Based in Tasmania, this 12-month maximum-term contract provides executive leadership for Workers Compensation claims management across Tasmania, the ACT and Northern Territory.

As a key member of the Workers Compensation leadership team, you will drive strategic and operational performance, strengthen claims outcomes, and deliver sustainable customer, broker, regulatory and financial results.

The role carries broad accountability for financial stewardship, people leadership, risk, compliance and scheme performance, while partnering with Commercial and Intermediated teams to identify growth opportunities and enhance services for customers and partners.

What You’ll Do

• Provide executive leadership to claims teams across Tasmania, the ACT and Northern Territory, delivering strong customer, financial, people and risk outcomes.
• Set and execute strategic priorities that improve claims practices, operational performance and long-term scheme profitability.
• Build leadership capability and workforce depth through coaching, mentoring, succession planning and targeted development.
• Oversee budgets, performance measures, compliance obligations and claims liabilities with disciplined commercial and risk oversight.
• Represent the business with credibility across internal leadership forums, industry bodies, regulators and personal injury stakeholders.
• Sponsor and lead change initiatives that support the strategic direction of underwritten personal injury claims.

What You’ll Bring

• Deep expertise in workers compensation claims management, including complex scheme, regulatory and commercial environments.
• Strong knowledge of the Tasmanian workers compensation market, with the ability to navigate stakeholder, regulatory and scheme dynamics.
• Demonstrated senior leadership experience, with a track record of influencing strategy, leading leaders and delivering performance through others.
• Advanced capability in business planning, budgeting, forecasting and financial decision-making.
• Proven ability to lead organisational change, build high-performing teams and manage complex executive and external stakeholder relationships.

What You’ll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 900+ retailers, Fitness Passport, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [e-mail] for a confidential conversation.