Executive Director Enterprise Enablement & Support

NSW Department of Customer Service; Sydney; Hybrid; AUD 284,000 - 347,000; Full time

Benefits offered by this job

Flexible working

Job summary

State Insurance Regulatory Authority (SIRA) seeks an Executive Director, Enterprise Enablement & Strategic Services, to lead critical enterprise functions and major transformation programs. You will partner with the Chief Executive and the Executive Leadership Team to drive performance and strategic outcomes across NSW regulatory workstreams.

You will influence at the highest levels, shape organisational culture, and deliver customer-focused, intelligence-led regulation in a complex governance

Qualifications

• Senior executive experience leading large-scale organisational services, transformation, or capability portfolios.
• Proven strategic leadership translating priorities into outcomes.
• Experience driving innovation, change, and continuous improvement.
• Exceptional stakeholder engagement and trusted advice at senior levels.
• Ability to operate in highly regulated, stakeholder-rich environments.

Responsibilities

• Lead enterprise enablement and strategic services across SIRA.
• Drive major transformation initiatives and strengthen systems, culture and capabilities.
• Contribute to organisational strategy and foster high-performance culture.
• Position SIRA as a modern, future-focused regulator and deliver better outcomes.

Skills

Senior executive leadership

Stakeholder engagement

Change management

Strategic planning

Public sector/government experience

Job description

• Lead the enterprise capabilities that enable one of NSW's most significant regulators to deliver trusted outcomes
• Permanent full-time Senior Executive Band 2 opportunity
• Sydney location with flexible working supported
• Total Remuneration Package starting from $315,000 commensurate with experience

This is a unique executive leadership opportunity with the State Insurance Regulatory Authority (SIRA), helping shape the future capability of an organisation that protects millions of people across NSW through the workers compensation, CTP and home building compensation schemes.

As Executive Director, Enterprise Enablement & Strategic Services, you will lead the functions that underpin organisational performance, ensuring SIRA remains a contemporary, customer-focused, intelligence-led, risk-based regulator. Working at the centre of the organisation, you will drive innovation, strengthen capability and support enterprise-wide decision making that delivers better outcomes for the people and communities of NSW.

The role

You will lead a diverse portfolio that enables organisational excellence across a complex and evolving regulatory environment. Partnering closely with the Chief Executive and as part of the Executive Leadership Team, you will help drive enterprise performance, lead major transformation initiatives and strengthen the systems, culture and capabilities that support SIRA's long-term success.

As a member of SIRA's executive leadership team, you will contribute to organisational strategy, foster a high-performance culture and help position SIRA as a modern and future-focused regulator.

What you bring

You are an accomplished executive leader with experience leading enterprise, corporate or enabling functions within complex organisations.

You will demonstrate

• Senior executive experience leading large-scale organisational services, transformation, or capability portfolios.
• Strong strategic leadership with the ability to translate organisational priorities into tangible outcomes.
• Experience driving innovation, change, and continuous improvement.
• Exceptional stakeholder engagement and influencing skills, with the ability to provide trusted advice at the most senior levels.
• Strong judgement and the ability to navigate complex, sensitive, and high-profile issues.
• Demonstrated ability to successfully operate in complex, highly regulated and stakeholder-rich environments, with an understanding of government decision-making and a commitment to public service values.
• A proven ability to build high-performing teams and foster a culture of collaboration, accountability and excellence.

Why this role matters

This is an opportunity to shape the capability, culture, and performance of the organisation responsible for regulating some of NSW's most important insurance and compensation schemes.

Your leadership will help strengthen public confidence, support regulatory excellence, and ensure SIRA remains equipped to meet future challenges and opportunities.

About us

The State Insurance Regulatory Authority (SIRA) is the independent regulator of the NSW workers compensation, CTP and home building compensation schemes. We work to improve outcomes for scheme participants, strengthen public confidence and ensure the long-term sustainability of the systems we regulate.

For enquiries relating to recruitment please contact Caitlin Birrell via [e-mail].

Closing Date: Tuesday 24 November 2026 [11:59pm]