Executive Director, Digital Transformation

Triple Zero Victoria; City of Melbourne; On-site; AUD 310,000 - 447,000; Full time

Job summary

Triple Zero Victoria seeks an Executive Director, Digital Transformation in Melbourne to lead the Next Gen CAD program. You will own scope, schedule, budget, quality, risk and benefits within the DTF High Value High Risk framework, guiding a cross-functional team of senior leaders and aligning technical delivery with operational readiness.

This role demands strategic governance, vendor performance management and a transition plan to sustainable operational capability, reporting to the CEO and

Qualifications

• Experience delivering large-scale, high-risk public sector technology programs.
• Accountability for scope, schedule, budget, quality, risk and benefits.
• Executive leadership with teams through prolonged delivery pressure.

Responsibilities

• Oversee end-to-end delivery of the Next Gen CAD program across multiple vendors.
• Provide strategic guidance to the CEO and Executive Leadership Team.
• Plan governance and transition to sustainable operational capability.

Skills

Executive leadership

Public sector delivery

Vendor management

Budget management

Strategic thinking

Job description

Executive Director, Digital Transformation

• Lead Next Gen CAD Transformation - $253 million program
• Remuneration: SES2 | $310,386 – $447,266 TRP
• Burwood East (TZV head office)

Triple Zero Victoria provides the critical link between the Victorian community and the state’s emergency services agencies. In 2024-25, Triple Zero Victoria (TZV) answered 3.09 million calls for assistance. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Ambulance Victoria (including non-emergency patient transport), Fire Rescue Victoria, the Country Fire Authority, Victoria Police and Victoria State Emergency Service.

Position Overview

The Executive Director Digital Transformation for TZV’s Next Generation CAD program, holds end-to-end accountability for a large-scale, multi-vendor program spanning software, hardware, infrastructure and network delivery — owning scope, schedule, budget, quality, risk and benefits within the DTF High Value High Risk framework. You will lead a cross-functional team of senior leaders, provide strategic thought leadership to the CEO and Executive Leadership Team, drive disciplined governance and early escalation, and plan the program’s transition to sustainable operational capability.

This is not simply a technology program. Success depends on integrating technical delivery with operations, workforce readiness and capability, change, and commercial and vendor performance, and ultimately transitioning into sustainable operational capability.

Your Experience and Attributes

• Successful end-to-end delivery of large-scale, high-risk public sector technology programs - owning scope, schedule, budget, quality, risk and benefits within the DTF High Value High Risk framework
• Proven delivery accountability across complex, multi-vendor environments, including cutover and transition of mission-critical systems.
• Strong financial and commercial acumen, with demonstrated capability in managing large program budgets, vendor contracts and commercial negotiations.
• Demonstrated executive people leadership, building and sustaining high-performing teams through prolonged delivery pressure.
• Sound technical acumen to challenge technical advice and make informed executive program decisions.
• Public-sector expertise with the credibility to engage central agencies and Executive Leadership Team peers.

Queries close: 5pm AEDT Monday 26th October 2026 | Applications close: 5pm AEDT Wednesday 28th October 2026

Peter William Partners has been exclusively retained by Triple Zero Victoria for this search; unsolicited applications will be redirected and managed via this campaign. Applicants must be an Australian Citizen, Permanent Resident or hold a valid working visa.