Director, Project Management Office

Triple Zero Victoria; City of Melbourne; On-site; AUD 241,000 - 310,000; Full time

Job summary

Triple Zero Victoria is seeking a senior PMO leader to establish and run the PMO for its Next Generation CAD transformation, a multi-year, high-value program. You will extend governance, reporting and assurance disciplines across the Digital Transformation portfolio and work closely with the Deputy Senior Responsible Officer to deliver disciplined financial and schedule controls.

The role requires integrating technical delivery with operations, workforce readiness and vendor performance to

Qualifications

• Extensive senior experience leading a PMO in high-value, high-risk environments.
• Proven capability in establishing PMO frameworks, governance and assurance for complex transformations.
• Strong command of program and portfolio governance and risk identification.

Responsibilities

• Establish and lead the PMO for TZV's Next Generation CAD transformation.
• Extend governance, reporting and assurance disciplines across the Digital Transformation portfolio.
• Integrate technical delivery with operations, workforce readiness and change management.
• Provide constructive challenge to the Executive Director, Digital Transformation and ensure disciplined reporting.

Skills

PMO leadership

Governance

Project controls

Integrated scheduling

Benefits governance

Executive communication

Risk management

Job description

• Reports to the Executive Director, Digital Transformation
• Remuneration: SES1 | $240,938 – $310,385 TRP
• Burwood East (TZV head office)

Triple Zero Victoria provides the critical link between the Victorian community and the state’s emergency services agencies. In 2024-25, Triple Zero Victoria (TZV) answered 3.09 million calls for assistance. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Ambulance Victoria (including non-emergency patient transport), Fire Rescue Victoria, the Country Fire Authority, Victoria Police and Victoria State Emergency Service.

Position Overview

You will establish and lead the PMO supporting TZV’s Next Generation CAD, $253 million transformation program, with a mandate to extend common governance, reporting and assurance disciplines across the broader Digital Transformation portfolio over time. This is an objective, evidence-based leadership role: building and uplifting integrated planning, project controls, risk and benefits management, and introducing financial management as a PMO discipline. With direct access to the Deputy Senior Responsible Officer, you will provide constructive challenge to the Executive Director, Digital Transformation and establish a disciplined program-increment approach to controls and reporting.

This is not simply a technology program. Success depends on integrating technical delivery with operations, workforce readiness and capability, change, and commercial and vendor performance, and ultimately transitioning into sustainable operational capability.

Your Experience and Attributes

• Extensive senior experience leading a PMO in a comparable high-value, high-risk environment, with proven capability in establishing PMO frameworks, project controls, governance and assurance for complex transformation programs.
• Demonstrated success in establishing or maturing PMO capability from an emerging or evolving base.
• Strong command of program and portfolio governance, with the ability to identify emerging delivery risks before they crystallise.
• Demonstrated experience in integrated scheduling, financial oversight, resource planning and benefits governance.
• Outstanding executive communication and influence, with the credibility and confidence to elevate material concerns.

Queries close: 5pm AEDT Monday 26th October 2026 | Applications close: 5pm AEDT Wednesday 28th October 2026

Peter William Partners has been exclusively retained by Triple Zero Victoria for this search; unsolicited applications will be redirected and managed via this campaign. Applicants must be an Australian Citizen, Permanent Resident or hold a valid working visa.