Executive Construction Adjuster

Crawco; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Annual performance bonus

Car allowance

Laptop and phone

Job summary

Crawford, Australia, is seeking an Executive Loss Adjuster to manage complex Construction and Engineering claims from investigation to resolution on behalf of insurers, brokers and clients. You will work with international experts and benefit from Crawford's global technical support.

You will bring seniority in loss adjusting, strong reporting and negotiation skills, and the ability to handle high‑value claims independently while maintaining client relationships and professional standards.

Qualifications

• Significant experience handling Construction, Engineering, Infrastructure or Major Loss claims.
• Proven ability to manage complex and high‑value claims independently.
• Strong report writing, negotiation and communication skills.
• Experience working with insurers, brokers and corporate clients.
• Ability to build trusted relationships and deliver outstanding client outcomes.
• Current Driver's Licence.

Responsibilities

• Manage complex Construction & Engineering claims from investigation through to resolution.
• Assess coverage, liability, cause and extent of loss.
• Prepare detailed technical reports and claim recommendations.
• Engage with insurers, brokers, contractors and legal representatives.
• Negotiate claim outcomes and manage stakeholder expectations.
• Represent Crawford at client meetings and industry events.
• Maintain exceptional client service standards and compliance requirements.

Skills

Loss adjusting

Construction & Engineering

Negotiation

Report writing

Client relationship management

Education

ANZIIF or related qualifications

Job description

• Locations Level 3, 324 St Kilda Road, Southbank, VIC, 3006, AU

Job Description

Bring your Construction, Engineering or Major Loss adjusting expertise to a role that offers exposure to some of the industry's most technically challenging claims.

As an Executive Loss Adjuster, you will manage complex losses from appointment through to resolution while providing expert advice to insurers, brokers, contractors and stakeholders. This is an opportunity for an experienced adjuster to work within Crawford's specialist Construction & Engineering practice, supported by local and global technical expertise.

Why Join Crawford?

• Rewarding package - Competitive salary, annual performance bonus, car allowance, laptop and phone
• Technical specialist work - Manage major and complex Construction & Engineering claims
• Global expertise - Access international specialists, resources and major accounts
• Career development - Ongoing professional development and specialist pathways
• Impactful work- Help clients navigate complex losses and achieve positive outcomes

What You Will Do

• Manage complex Construction & Engineering claims from investigation through to resolution
• Assess coverage, liability, cause and extent of loss
• Prepare detailed technical reports and claim recommendations
• Engage with insurers, brokers, contractors and legal representatives
• Negotiate claim outcomes and manage stakeholder expectations
• Represent Crawford at client meetings and industry events
• Maintain exceptional client service standards and compliance requirements

What You Will Bring

You are an experienced Senior or Executive Loss Adjuster with strong technical capability, commercial acumen and confidence managing complex stakeholder relationships.

You will bring:

• Significant experience handling Construction, Engineering, Infrastructure or Major Loss claims
• Proven ability to manage complex and high-value claims independently
• Strong report writing, negotiation and communication skills
• Experience working with insurers, brokers and corporate clients
• The ability to build trusted relationships and deliver outstanding client outcomes
• ANZIIF, Loss Adjusting, Engineering or related qualifications (desirable)
• Current Driver's Licence

About Crawford

Crawford is the world's largest publicly listed claims management company, operating in more than 70 countries and supporting insurers, brokers, businesses and communities when they need it most.