Executive Communications & Administration Specialist

Queensland Corrective Services; City of Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Queensland Corrective Services – Brisbane is seeking an Executive Services Support Officer to manage ministerial and executive correspondence, ensuring quality and adherence to style guidelines. The role requires monitoring confidential material, coordinating with MINCOR, and providing support across the Office of the Commissioner.

The successful candidate will demonstrate outstanding written communication, stakeholder liaison abilities, and the capacity to work both independently and as part of

Qualifications

• Demonstrated experience in managing high volumes of incoming and outgoing correspondence, including editing and quality assurance.
• Strong written communication and interpersonal skills, with ability to liaise with stakeholders at all levels, including senior/executive managers on sensitive issues.
• Ability to work both in a team and autonomously, using initiative to set work priorities and meet deadlines.
• Exceptional organisational skills and ability to operate in a high-pressure, rapidly changing environment.

Responsibilities

• Process ministerial and executive correspondence through the MINCOR system, including allocations, hard copy preparations and finalisations.
• Undertake quality assurance of ministerial and executive correspondence to ensure alignment with style guide requirements for form, punctuation and grammar.
• Establish and maintain systems for confidential management of hard copy correspondence.
• Maintain follow up systems within the Office of the Commissioner to ensure timely finalisation of correspondence.
• Mail all finalised correspondence.
• Provide technical support to MINCOR users across the organisation as required.
• Assist with administrative duties for the business unit as required.
• Undertake specific work activities or projects as requested by the manager.
• Utilise high level communication skills, both written and verbal, including the ability to communicate effectively within a multidisciplinary work environment.
• Understand and implement continuous quality improvement principles.

Skills

High-volume correspondence handling

Editing & quality assurance

Written communication

Stakeholder liaison

Autonomy & initiative

Organisational skills

Working under pressure

Job description

Queensland Corrective Services – Brisbane is seeking an Executive Services Support Officer to manage ministerial and executive correspondence, ensuring quality and adherence to style guidelines. The role requires monitoring confidential material, coordinating with MINCOR, and providing support across the Office of the Commissioner.

The successful candidate will demonstrate outstanding written communication, stakeholder liaison abilities, and the capacity to work both independently and as part of