Events Operations Coordinator

St. George Illawarra Rugby League Football Club; Wollongong City Council; On-site; AUD 55,000 - 75,000; Full time

Job summary

St George Dragons and Illawarra Steelers are seeking a hands-on Events Operations Coordinator to support the Events Manager in planning, coordinating and delivering the Club's events, including game days, corporate functions and Community events at the Bruce Gordon Centre.

You will lead event run sheets, schedules, and logistics, manage budgets, volunteers and contractors, ensure sponsor requirements are met and maintain high service standards for fans, partners and staff.

Qualifications

• Experience delivering sports events that fans love.
• 1–2 years’ experience in similar role.
• Experience implementing event documentation such as run sheets and schedules.
• Proven experience managing a team of volunteers and contractors.
• Ability to develop, manage and report on event budgets.
• High level customer service ethic and quality expectations.
• Sound decision-making skills under pressure.
• Competence in MS Office: Word, Excel, PowerPoint & Outlook.

Responsibilities

• Lead the operational planning and execution of Business Connect events and events at the Bruce Gordon Centre.
• Develop and execute event operating plans, run sheets and bump in/out schedules for contractors.
• Coordinate operational requirements across stakeholder groups and internal teams (transport, setup, pack down).
• Provide operational support for game-day hospitality and sponsor activations, ensuring branding meets venue policies.
• Assist with operational management of hype squad, club mascot and charity raffles.
• Identify and mitigate risks, ensure events comply with industry standards and legislation.
• Track spending against budget, reconcile and deliver post-event reports with key findings.
• Build relationships with venue contacts, contractors and industry peers.

Skills

Budget management

Risk management

Decision making

Customer service

Volunteer management

Education

Tertiary qualifications in event or sport management

Tools

Microsoft Office

Job description

St George Dragons and Illawarra Steelers came together ahead of the 1999 NRL season to form a proud powerhouse with over a century of combined history and represent two of Rugby League’s richest regions. All Dragons are custodians of the Red V and while the Red V is in our possession, it’s our responsibility to add to the story and hand down the history and legacy to the next generation of Players, employees, fans and community. Built on our values of Courage, Connection and Passion we aspire to be role models for each other, for our fans, our community and our region.

About you

We're seeking a hands-on Events Operations Coordinator to help the Events Manager plan, coordinate and deliver St George Illawarra Dragons 'events'. Events include game days, corporate, social and other live events for the Club, including Business Connect events and events held at the Bruce Gordon Centre. The role's key focus is operational planning and execution.

Your key responsibilities

• Lead the operational planning and execution of the Club's Business Connect events and events held at the Bruce Gordon Centre.

• Develop and execute event operating plans, run sheets and bump in/out schedules for event day contractors.

• Coordinate operational requirements across all stakeholder groups and internal teams, including transport, set-up and pack down at Club 'events'.

• Provide operational support for game-day corporate hospitality and sponsor activations, making sure branding and sponsor requirements are delivered in line with venue policies.

• Assist with the operational management of the hype squad, club mascot and charity raffle programs.

• Identify and mitigate risks, ensuring all 'events' comply with industry standards, venue requirements and relevant legislation.

• Track event spending against budget, assist with reconciliation, and deliver post-event reports covering attendance, feedback and financial summaries with key findings to be applied in future event planning.

• Build positive relationships with venue contacts, contractors and industry peers.

Your qualifications, skills and experience

Tertiary qualifications in event or sport management are desirable, but more important is a proven ability to deliver sports events that fans love.

At least 1 – 2 years’ experience in similar role with demonstrated success.

Experience in implementing event documentation such as run sheets and schedules.

Proven experience in effectively managing a team consisting of volunteers and contractors.

Ability to develop, manage and report on event budgets.

High level customer service ethic and high expectations for quality.

Display sound decision-making skills to solve problems and conflicts effectively whilst remaining calm under pressure.

Competence in Microsoft Office products (Word, Excel, PowerPoint & Outlook).

About us

St George Dragons and Illawarra Steelers came together ahead of the 1999 NRL season to form a proud powerhouse with over a century of combined history and represent two of Rugby League’s richest regions. All Dragons are custodians of the Red V and while the Red V is in our possession, it’s our responsibility to add to the story and hand down the history and legacy to the next generation of Players, employees, fans and community. Built on our values of Courage, Connection and Passion we aspire to be role models for each other, for our fans, our community and our region.

About you

We're seeking a hands-on Events Operations Coordinator to help the Events Manager plan, coordinate and deliver St George Illawarra Dragons 'events'. Events include game days, corporate, social and other live events for the Club, including Business Connect events and events held at the Bruce Gordon Centre. The role's key focus is operational planning and execution.

Your key responsibilities

• Lead the operational planning and execution of the Club's Business Connect events and events held at the Bruce Gordon Centre.

• Develop and execute event operating plans, run sheets and bump in/out schedules for event day contractors.

• Coordinate operational requirements across all stakeholder groups and internal teams, including transport, set-up and pack down at Club 'events'.

• Provide operational support for game-day corporate hospitality and sponsor activations, making sure branding and sponsor requirements are delivered in line with venue policies.

• Assist with the operational management of the hype squad, club mascot and charity raffle programs.

• Identify and mitigate risks, ensuring all 'events' comply with industry standards, venue requirements and relevant legislation.

• Track event spending against budget, assist with reconciliation, and deliver post-event reports covering attendance, feedback and financial summaries with key findings to be applied in future event planning.

• Build positive relationships with venue contacts, contractors and industry peers.

Your qualifications, skills and experience

• Tertiary qualifications in event or sport management are desirable, but more important is a proven ability to deliver sports events that fans love.

• At least 1 – 2 years’ experience in similar role with demonstrated success.

• Experience in implementing event documentation such as run sheets and schedules.

• Proven experience in effectively managing a team consisting of volunteers and contractors.

• Ability to develop, manage and report on event budgets.

• High level customer service ethic and high expectations for quality.

• Display sound decision-making skills to solve problems and conflicts effectively whilst remaining calm under pressure.

• Competence in Microsoft Office products (Word, Excel, PowerPoint & Outlook).

Why Join the Dragons?

This is an opportunity to work with one of Australia's most iconic sporting organisations, helping deliver unforgettable experiences for members, fans, partners, and the local community. You'll be part of a dynamic team environment where no two days are the same and where your contribution will have a direct impact on the success of our events program.

You must be legally entitled to work in Australia and have an ability to work outside of ordinary office hours.