Events Manager

Sheraton Hotels & Resorts; Port Douglas; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Performance bonus 30%

Incentive trip

Sales referrals commission

Flexible working hours

Training programs

Employee assistance program

Referral incentives

Job summary

Sheraton Hotels & Resorts in Port Douglas, Australia, is hiring an Events Manager to coordinate and execute meetings, events and weddings at a luxury property. You will lead the sales and service teams to deliver exceptional guest experiences and ensure seamless event operations.

Join a global hospitality brand that values belonging, community, and outstanding service. You’ll work in a dynamic, fast-paced environment with opportunities for growth and long-term development.

Qualifications

• Experience in a managerial role within events or hospitality.
• Ability to coordinate multiple events and teams simultaneously.
• Strong client focus and service excellence.

Responsibilities

• Coordinate and execute meetings, events and wedding functions.
• Generate and manage Banquet Event Orders and ensure attention to detail.
• Oversee banquet set ups and lead the sales team to exceed guest expectations.

Skills

Leadership

Event coordination

People management

Guest service

Communication

Job description

Additional Information

Job Number 26108847

Job Category Event Management

Location 168-190 Port Douglas Road, Port Douglas, Queensland, Australia, 4877 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as an Events Manager because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

Position Summary

• Responsible for managing the effective coordination & execution of meetings, events and wedding functions
• Generate and manage Banquet Event Orders for upcoming functions, meetings, conferences and events, ensuring the team focus on attention to detail
• Oversee Banquet set ups prior to commencement of events and functions
• Lead the like-minded Sales team to provide a quality of service and exceed guest expectations
• Act as a Sheraton ambassador, creating a space for the community to gather and belong
• Support the hotel’s service and relationship strategy, driving customer loyalty by inviting, welcoming and connecting with our guests through each customer experience
• Work closely with the Catering and Sales team to maximise all potential business leads
• Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
• Be a confident and welcoming leader, creating a community that empowers your team to grow and reach their potential
• Plan and execute team building activities for your team as together we are better.
• Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner.

About You

• Relevant experience in a similar managerial role
• Working rights in Australia
• Enthusiastic to elevate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

Our Benefits:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly
• Global sales incentive trip for Elite Sales performers
• Commission earning potential for sales referrals to other Marriott International properties
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.