Event Floor Manager

Sofitel; Melbourne; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Laundered uniforms

Complimentary hotel stay package for你的

Résumé du poste

Sofitel Melbourne on Collins, a luxury 5-star hotel in Melbourne's CBD, seeks a capable leader for Conference & Events Operations. You will oversee event planning, staff allocations, and pre-event preparations to ensure seamless delivery.

You will supervise front-of-house and food & beverage service, liaise with kitchen teams, maintain hygiene and standards, and work with the Conference and Events Sales team to fulfil client requirements.

Qualifications

• Several years of experience in a Conference & Events or F&B managerial role.
• Strong attention to detail and exceptional communication skills.
• Ability to lead fast-paced guest-focused teams and deliver events end-to-end.

Responsabilités

• Oversee planning and preparation of events before staff arrival.
• Supervise staff, allocate resources, ensure high service standards.
• Coordinate with kitchen and sales teams to meet client requirements.
• Manage post-function reporting, invoicing, and end-of-day checks.
• Drive guest satisfaction and develop team members.

Connaissances

Leadership

Staff management

F&B management

Customer service

Communication skills

Event planning

Description du poste

Company Description

Sofitel Melbourne On Collins stands as the pinnacle of luxury in the heart of Melbourne's vibrant city centre. Combining French elegance with modern luxury, we offer unparalleled experiences for our guests, from exquisite dining to immersive cultural events.

Experience unparalleled luxury at the prestigious Paris End of Collins, nestled in the heart of Melbourne's vibrant theatre and business districts. Our exquisite 5‑star hotel features 363 rooms, each offering breathtaking views of the iconic Melbourne skyline.

Elegantly Chic Venue Spaces

• Explore our collection of 12 elegantly chic and versatile venue spaces tailored to meet your every need. Whether hosting grand events for up to 1,000 guests in our prestigious Grand Ballroom or conducting intimate executive meetings, each space is meticulously crafted to surpass expectations.

Restaurants, Bars & Events Venues

• No35 Restaurant: Indulge your senses with sophisticated modern dining infused with vibrant contemporary French flair at No35 restaurant.
• Atrium Bar on 35: Discover refined exclusivity as you savor unique signature cocktails amidst an elegant ambience at Atrium Bar on 35.
• Club Lounge: Immerse yourself in an elevated French joie‑de‑vivre experience at our exclusive Club Lounge, reserved for our esteemed club guests.

Job Description

We are looking for a capable and service‑driven individual to join our team in a leadership role within Conference & Events Operations. In this position, you will ensure the seamless delivery of events by overseeing the planning and preparation process before staff arrival, including staff allocations and a detailed understanding of Event Orders. You will supervise and support the team to uphold consistent service standards, while also delivering hands‑on food and beverage service and identifying opportunities to enhance revenue.

Your responsibilities will include liaising with kitchen teams to ensure the quality and presentation of food, maintaining hygiene and legislative standards, and working closely with the Conference and Events Sales team to ensure all client requirements are met. You will manage post‑function reporting, invoicing, and contribute to a thorough end‑of‑day clean‑up and equipment check.

A strong focus on guest satisfaction, team morale, and proactive problem‑solving is essential, along with a commitment to training and developing team members. You will also be responsible for completing departmental objectives, conducting performance evaluations, and supporting the wider leadership team in achieving operational excellence. This role demands attention to detail, a high level of efficiency, and the ability to lead by example in a fast‑paced, guest‑focused environment.

Qualifications

You are a passionate Food & Beverage professional with strong attention to detail, exceptional communication skills, and a drive for exceptional service. You thrive in fast‑paced environments and bring a proactive, solutions‑focused approach to every challenge. Your ability to manage events from planning through to execution ensures clients return time and again. You have several years of experience in a Conference & Events or F&B managerial role and are looking to grow your career in hotels and hospitality.

Additional Information

Benefits And Perks

Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We Offer Our Heartists

• Build a career with the largest hotel group in the Pacific
• Central accessible location in Melbourne's CBD
• Laundered uniforms
• Complimentary hotel stay package for your work anniversary
• Worldwide employee and family and friends benefits at Accor Hotels