EV Charging Network Ops Lead

BP PLC; Melbourne; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Learning opportunities

Employee benefits

Job summary

BP plc in Melbourne is seeking an EV Operations Lead to drive uptime, performance and governance across the bp pulse ANZ charging network. You will lead operational network performance, partner performance management, and reporting while coordinating maintenance programmes and operating model enhancements to improve reliability and customer experience.

The role requires strong analytical skills, experience managing third-party vendors, and a demonstrated ability to collaborate with internal and

Qualifications

• Experience in operations, maintenance, or service delivery environments.
• Experience managing third-party vendors, contractors, OEMs, or service partners.
• Strong analytical and problem-solving capability.
• Knowledge of operational risk management, safety and compliance requirements in a field operations environment.
• Excellent stakeholder engagement and influencing skills.

Responsibilities

• Drive continuous improvement initiatives to improve charger uptime, reduce operating costs, and enhance customer experience across the EV charging network.
• Provide operational leadership, escalation support and subject matter expertise across day-to-day network operations, including back-up support for incident, fault and ticket management activities and the successful transition of new sites into operational service.
• Lead performance management and governance of OEMs, maintenance partners, and service providers, ensuring contractual and operational performance targets are achieved.
• Own the development and continuous enhancement of operational standards, maintenance programmes, and ways of working to support reliable and scalable network operations.
• Support operating model evolution, commercial optimisation activities, and cross-functional initiatives that improve network efficiency and operational effectiveness.
• Deliver operational performance reporting, risk management, and safety oversight, translating data into actionable insights and improvement opportunities.
• Support projects and initiatives to drive business performance, asset optimisation, customer experience and cost optimisation.

Skills

Analytical thinking

Problem solving

Stakeholder engagement

Influencing skills

Operational risk

Safety compliance

Vendor management

Operations experience

Education

Bachelor's degree or higher

Job description

BP plc in Melbourne is seeking an EV Operations Lead to drive uptime, performance and governance across the bp pulse ANZ charging network. You will lead operational network performance, partner performance management, and reporting while coordinating maintenance programmes and operating model enhancements to improve reliability and customer experience.

The role requires strong analytical skills, experience managing third-party vendors, and a demonstrated ability to collaborate with internal and