Euc Engineer

Super Retail Group; Queensland; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Discounts across all Super RetailGroup

Perks Programme

Health and Wellbeing discounts

Job summary

Super Retail Group is seeking an EUC Engineer to manage and improve end-user computing for our stores, DCs, and offices. Based at Strathpine Support Office with a hybrid setup and at least three days on-site in Brisbane, you will deploy, support and maintain endpoints, OSs, and applications, collaborating with IT teams to deliver a secure and reliable user experience.

You will work across Microsoft and SAP environments, support POS-related technologies, and contribute to continuous improvement

Qualifications

• Experience supporting enterprise endpoint environments.
• Proficiency with Intune and SCCM.
• Experience with Windows and SAP applications.
• POS and Eftpos knowledge is a plus.
• Strong collaboration and problem-solving skills.

Responsibilities

• Deploy, support, maintain and continuously improve end-user devices, OS and apps across the business.
• Work closely with IT teams and stakeholders to ensure secure, compliant and high-performing EUC.
• Drive technology innovation and enforce security and patch management standards.
• Provide excellent end-user experience and timely incident resolution.

Skills

Customer-focused

Collaborative

End-user support

Problem solving

Tools

Intune

SCCM

Job description

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhances our customers’ leisure time drives our culture of innovation and opportunity.

About the Role

The End User Computing (EUC) team is responsible for the overall management of all endpoints across Super Retail Group's retail stores, distribution centres, and support offices. The team ensures that devices remain operational, supported within warranty, and compliant with security requirements by maintaining current application and operating system patches to protect the business's technology environment.

As an EUC Engineer, you will play a key role in delivering a secure, reliable, and high-performing end-user computing environment. You will be responsible for the deployment, support, maintenance, and continuous improvement of end-user devices, operating systems, and applications across the business. Working closely with IT teams and key stakeholders, you will help drive technology innovation, ensure security and compliance standards are met, and contribute to an exceptional user experience through effective endpoint management and support.

This role is based at our Strathpine Support Office in Brisbane, and offers a hybrid working arrangement, with at least three days per week based onsite.

About you

We are seeking a customer-focused and technically capable End User Computing professional with experience supporting enterprise endpoint environments within a large and complex organisation.You thrive in a collaborative environment and enjoy solving problems and delivering exceptional user experiences.

In addition, you bring:

• Proficiency in Application packaging and deployment using Intune/ SCCM
• Experience using endpoint management tools such as Intune, SCCM, etc.
• Configuration and operating systems deployment task sequencing within Intune/ SCCM
• Experience with a range of enterprise operating systems and business applications across Microsoft and SAP. This may also include supporting Point of Sales (POS) applications and surrounding technologies such as Eftpos technologies.
• Experience working in and using tools that promote a highly collaborative environment where transparency, visibility and continuous improvement is the norm.
• Experience maintaining corporate printing environments, print queues and label printing devices.
• Prior experience building systems with vendors and supporting third-party stakeholders using internal systems.

WHY JOIN US?

• You will get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
• Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
• We are committed to your professional development and will support on-going opportunities for both learning and progression.
• You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.

Our Culture of Inclusion

Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.