EUC Engineer

Super Retail Group; Brisbane; Hybrid; AUD 90,000 - 125,000; Full time

Benefits offered by this job

Employee discounts

Perks Programme

Job summary

Super Retail Group is seeking an EUC Engineer to join our End User Computing team in Brisbane. You will deploy, support, and maintain end-user devices, operating systems, and applications across our stores, distribution centres, and support offices to ensure security, patching, and a reliable user experience.

Based at the Strathpine Support Office with a hybrid working model, the role emphasizes collaboration with IT and business stakeholders to drive improvements and optimize Intune/SCCM

Qualifications

• Proficiency in deploying and managing endpoints across large environments.
• Experience coordinating with IT teams and stakeholders to improve end-user experience.
• Familiarity with POS applications and related payment technologies.
• Knowledge of enterprise OS deployment and imaging practices.
• Ability to maintain secure, compliant endpoints and patching routines.

Responsibilities

• Deploy, support and maintain end-user devices, OS and apps across stores, DCs and offices.
• Collaborate with IT teams to deliver secure, high-performing EUC environment.

Skills

Intune

SCCM

Endpoint management

POS applications

Security compliance

Tools

Intune

SCCM

Print management

Eftpos technologies

Job description

About The Role

The End User Computing (EUC) team is responsible for the overall management of all endpoints across Super Retail Group's retail stores, distribution centres, and support offices. The team ensures that devices remain operational, supported within warranty, and compliant with security requirements by maintaining current application and operating system patches to protect the business's technology environment.

As an EUC Engineer, you will play a key role in delivering a secure, reliable, and high-performing end-user computing environment. You will be responsible for the deployment, support, maintenance, and continuous improvement of end-user devices, operating systems, and applications across the business. Working closely with IT teams and key stakeholders, you will help drive technology innovation, ensure security and compliance standards are met, and contribute to an exceptional user experience through effective endpoint management and support.

This role is based at our Strathpine Support Office in Brisbane, and offers a hybrid working arrangement, with at least three days per week based onsite.

About You

We are seeking a customer-focused and technically capable End User Computing professional with experience supporting enterprise endpoint environments within a large and complex organisation. You thrive in a collaborative environment and enjoy solving problems and delivering exceptional user experiences.

In Addition, You Bring

• Proficiency in Application packaging and deployment using Intune/ SCCM
• Experience using endpoint management tools such as Intune, SCCM, etc.
• Configuration and operating systems deployment task sequencing within Intune/ SCCM
• Experience with a range of enterprise operating systems and business applications across Microsoft and SAP. This may also include supporting Point of Sales (POS) applications and surrounding technologies such as Eftpos technologies.
• Experience working in and using tools that promote a highly collaborative environment where transparency, visibility and continuous improvement is the norm.
• Experience maintaining corporate printing environments, print queues and label printing devices.
• Prior experience building systems with vendors and supporting third-party stakeholders using internal systems.

WHY JOIN US?

• You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
• Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
• We are committed to your professional development and will support on-going opportunities for both learning and progression.
• You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.

Our Culture of Inclusion

Super Retail Group is proud to be an equal opportunity employer.We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.