EUC Engineer

Atturra; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Atturra is seeking a Level 1/2 EUC Dedicated Customer to join our onsite team in Australia. You will manage AD, user provisioning, M365/Exchange, and Intune, while handling hardware setup and device imaging.

The role emphasizes strong customer service, attention to detail, and collaboration across IT teams. Ideal candidates bring 1–3 years as a Desktop Engineer, a solid IT tech background, and the ability to work independently or with colleagues.

Qualifications

• Australian Permanent resident or citizen.
• 1–3 years in a Desktop Engineer role.
• Strong working knowledge of IT technologies.
• Excellent customer service and communication skills.
• Detail‑oriented with a process‑driven mindset.
• Ability to prioritise and manage multiple tasks.
• Ability to work independently and in a team environment.
• Exposure to corporate enterprise customers desirable but not essential.

Responsibilities

• Manage and support Active Directory for user and group administration, including permissions, group policies, and password resets.
• Perform daily onboarding and offboarding processes, including account provisioning/deprovisioning, access control, and hardware allocation.
• Manage Microsoft 365 Admin Center and Exchange Admin Center, including mailbox management, license assignment, and user access troubleshooting.
• Administer Microsoft Intune for device management, including enrollment and compliance policies.
• Set up, install, and troubleshoot hardware devices, including laptops, desktops, peripherals, and mobile devices.
• Image and configure Windows and macOS devices following standard build processes.
• Support and maintain meeting room technology and AV equipment; experience in this area is considered a plus.
• Collaborate with internal IT teams to ensure smooth operations.
• Maintain accurate records of assets and user activities in ITSM systems.
• Contribute to process improvements, documentation, and user satisfaction initiatives.

Skills

Active Directory

Onboarding

M365 Admin Center

Hardware setup

Device imaging

Windows/macOS imaging

AV support

ITSM

Documentation

Tools

Exchange Admin Center

Intune

Job description

Level 1/2 EUC Dedicated Customer

(Full-time Onsite Role)

Australian Permanent resident or Citizen

Roles and responsibilities

• Manage and support Active Directory for user and group administration, including permissions, group policies, and password resets.
• Perform daily onboarding and offboarding processes, including account provisioning/deprovisioning, access control, and hardware allocation.
• Manage Microsoft 365 Admin Center and Exchange Admin Center, including mailbox management, license assignment, and user access troubleshooting.
• Administer Microsoft Intune for device management, including enrollment and compliance policies.
• Set up, install, and troubleshoot a variety of hardware devices, including laptops, desktops, peripherals, and mobile devices.
• Image and configure Windows and macOS devices following standard build processes.
• Support and maintain meeting room technology and AV equipment; experience in this area is considered a plus.
• Collaborate effectively with internal IT teams, including Infrastructure, Security, and Service Desk, to ensure smooth operations.
• Maintain accurate records of assets and user activities in relevant ITSM systems.
• Contribute to process improvements, documentation, and user satisfaction initiatives.

What will make you successful in this role?

• Australian Permanent resident or Citizen
• Minimum 1-3 years in a Desktop Engineer role.
• A strong working knowledge of IT technologies.
• Excellent customer service and communication skills
• Strong attention to detail, with a process driven mindset
• Ability to prioritise and manage multiple tasks simultaneously
• Ability to work independently and in a team environment
• Exposure to working with Corporate Enterprise customers highly desirable but not essential.

Why is this an exciting opportunity?

Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions.

We currently have 1300+ professionals working across Australia, New Zealand, Singapore, Hong Kong, and USA who are using innovation to lead the way.

The Managed Services division of Atturra provides leading Hybrid IT, Private Cloud, and Connectivity services, backed by decades of industry experience. Our expertise, combined with the strength of our people, makes us one of the most complete and prominent "as-a-service" providers in the market.

This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology.

What our people say

"We are working towards a very bright future."

"It's a company with vision and a promising future."

Why you'll love working here

Culture of possibility

At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices.

A strong set of company values

Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.

Valuable employee benefits

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities
• Ongoing investment in professional development through industry and technology certifications, and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered

Commitment to Diversity, Equity, and Inclusion

At Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds — including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups.

Supporting Australia's veterans

We are proud to be recognised as a Veteran Friendly Employer under the Department of Veterans' Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia's veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us.

What our people say

"Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard."

Atturra (ASX: ATA) is one of Australia's leading advisory and IT solutions providers, focused on providing end-to-end transformation services to its clients. Atturra goes to market directly and through several key service offerings, including advisory and consulting, business applications, cloud services, data and integration, and managed services.

Atturra is headquartered in Sydney and has offices across the rest of Australia, New Zealand, Singapore and Hong Kong. With more than 1100 people, Atturra helps both public and private sectors adapt and grow by delivering business and technology outcomes.

Atturra (ASX: ATA) is one of Australia's leading advisory and IT solutions providers, focused on providing end-to-end transformation services to its clients. Atturra goes to market directly and through several key service offerings, including advisory and consulting, business applications, cloud services, data and integration, and managed services.

Atturra is headquartered in Sydney and has offices across the rest of Australia, New Zealand, Singapore and Hong Kong. With more than 1100 people, Atturra helps both public and private sectors adapt and grow by delivering business and technology outcomes.