Entry-Level Recovery Officer — Remote Property Claims

Environmental Management System & Sustainability Reporting Manager; Melbourne; Remote; AUD 50,000 - 70,000; Full time

Job summary

Caitlin's Business is seeking a Recovery Officer to join the Property Recoveries team. The role focuses on managing pre-litigated recovery claims for damages to customers’ property, balancing commercial considerations with customer satisfaction and legal aspects.

This entry-level position involves investigating incidents, pursuing resolutions, and engaging third parties to recover amounts owed, in a remote Melbourne-based setting.

Responsibilities

• Manage a portfolio of property recovery claims from initiation to resolution.
• Issue tailored written demands to third parties, clearly outlining liability based on the unique facts of each case.
• Conduct outbound calls to third parties and insurers to pursue recoveries.
• Review technical reports (e.g., building, plumbing, electrical) to assess liability.

Job description

Caitlin's Business is seeking a Recovery Officer to join the Property Recoveries team. The role focuses on managing pre-litigated recovery claims for damages to customers’ property, balancing commercial considerations with customer satisfaction and legal aspects.

This entry-level position involves investigating incidents, pursuing resolutions, and engaging third parties to recover amounts owed, in a remote Melbourne-based setting.