Entry-Level IOC Reliability & Observability Analyst

Iren Group; Sydney; On-site; AUD 95,000 - 100,000; Full time

Benefits offered by this job

Annual incentives

Equity programs

Paid vacation

Job summary

IREN is seeking an IOC Reliability & Observability Analyst I to support 24/7 HPC Data Center Operations. This entry-level role focuses on operational analysis, data quality and reliability signal validation, working with IOC, engineering, and operations teams to improve detection quality and automation under established processes.

Ideal candidates have 1–3 years in IOC/NOC/SRE-adjacent roles, a bachelor in CS/Data Science, and familiarity with Linux, monitoring, and observability tools.

Qualifications

• 1–3 years in IOC, NOC, SRE-adjacent operations or technical support.
• Bachelor's degree in Computer Science, Data Science, Statistics, or equivalent hands-on experience.
• Exposure to 24/7 production environments for infrastructure, cloud, or data center operations.
• Foundational understanding of SRE concepts like service health, MTTR/MTTD, and incident lifecycle.
• Working knowledge of Linux-based systems, basic networking, and dependencies.
• Experience with metrics, logs, alerts in infrastructure or application environments.
• Familiarity with observability platforms (Splunk, Datadog, Prometheus).
• Ability to assess alert quality, detect noise, and identify gaps.
• Reading automation artifacts (Python, Bash) and minor updates under procedures.

Responsibilities

• Analyze incident data, system behaviors, and operational signals across GPU clusters, networks, and facilities to identify risks and trends
• Identify detection gaps, alert delays, false positives, and under‑monitored systems, and document findings for review by IOC leadership or engineering teams
• Validate ticketing and incident data for accuracy, completeness, and reporting integrity
• Support continuous improvement of observability by evaluating metrics, logs, alerts, and dashboards
• Assist in refining operational views focused on service health, reliability, and signal quality
• Generate post‑incident insights highlighting trends, risks, and improvement opportunities
• Support AIOps‑enabled capabilities by reviewing outputs from anomaly detection, alert correlation, and event clustering, and flagging accuracy or data‑quality issues
• Validate automated insights and elevate tuning or accuracy issues to IOC and engineering teams
• Assist with testing automation related to alert routing, enrichment, and suppression, and submit recommended changes through established change and review processes
• Produce and maintain SLA/KPI dashboards and reliability reports using established templates, definitions, and data sources
• Provide data‑driven insights and recommendations to inform preventive measures, workflow improvements, and monitoring enhancements
• Contribute to runbook updates, operational documentation, and reliability initiatives in partnership with IOC and engineering teams
• Develop foundational SRE skills in preparation for expanded operational responsibility
• This role operates under defined IOC processes and supervision, with increasing responsibility as skills and experience develop

Skills

SRE concepts

Linux basics

Python scripting

Monitoring

Data analysis

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Splunk

Datadog

Prometheus

Job description

IREN is seeking an IOC Reliability & Observability Analyst I to support 24/7 HPC Data Center Operations. This entry-level role focuses on operational analysis, data quality and reliability signal validation, working with IOC, engineering, and operations teams to improve detection quality and automation under established processes.

Ideal candidates have 1–3 years in IOC/NOC/SRE-adjacent roles, a bachelor in CS/Data Science, and familiarity with Linux, monitoring, and observability tools.