GPU HPC Reliability & Observability Analyst II

Iren Group; Sydney; On-site; AUD 70,000 - 120,000; Full time

Benefits offered by this job

Paid vacation

Equity programs

Annual incentives

Job summary

IREN is a leading AI Cloud Service Provider delivering large-scale GPU clusters for AI workloads. The Reliability & Observability Analyst II role supports 24/7 HPC Data Center Operations, performing advanced incident triage and improving alert quality.

You will work with IOC, engineering, and operations to tune monitoring, validate telemetry and build small automations to reduce toil and improve incident response.

Qualifications

• Bachelor’s degree in Computer Science, IT or related field with hands-on experience.
• Proven ability to apply reliability engineering principles to improve detection and response.
• Strong Linux skills, networks basics, and compute infrastructure understanding.
• Experience with GPU-based compute environments and high-density clusters.

Responsibilities

• Perform advanced Level 2 incident analysis across GPU clusters, networks and facilities.
• Maintain IOC dashboards and operational metrics reflecting alert effectiveness and MTTR.
• Tune thresholds, routing, suppression, and enrichment within IOC tooling.
• Own alert quality, reduce false positives and improve triage and escalation.
• Analyze GPU health signals during incidents to reduce customer impact.
• Validate automated detection outputs and ensure signals align with reality.
• Develop IOC automation to standardize response and reduce toil.
• Ensure incident records and RCA artefacts are complete and accurate.

Skills

Linux

Networking

GPU compute

Incident response

Alert tuning

Monitoring dashboards

AIOps

Automation scripting

ITSM

Education

Bachelor's degree in Computer Science

Tools

Splunk

Datadog

ServiceNow

Jira

Job description

IREN is a leading AI Cloud Service Provider delivering large-scale GPU clusters for AI workloads. The Reliability & Observability Analyst II role supports 24/7 HPC Data Center Operations, performing advanced incident triage and improving alert quality.

You will work with IOC, engineering, and operations to tune monitoring, validate telemetry and build small automations to reduce toil and improve incident response.