Enterprise Transformation Specialist - Adoption

HammondCare; Sydney; Hybrid; AUD 130,000 - 160,000; Full time

Benefits offered by this job

Hybrid working options

Counselling support for employees and

Career and professional development

Wellbeing and lifestyle benefits

Job summary

HammondCare in Sydney is seeking an Enterprise Transformation Specialist - Adoption to lead the people side of change across multiple initiatives. You will partner with leaders to plan, communicate and embed new ways of working, assess readiness and address barriers to adoption.

The role sits in the Transformation Office and focuses on ensuring stakeholders understand transformation, monitor readiness, and sustain improvements with cross-functional collaboration.

Qualifications

• At least 10 years' experience supporting organisational transformation initiatives across planning, implementation and adoption.
• Ability to assess change impacts across people, processes, systems and ways of working.
• Experience developing and coordinating change, communication and stakeholder engagement activities.
• Experience enabling leaders and managers to prepare for and lead transformation within teams.
• Strong written and verbal communication skills to translate complex change into clear messages.

Responsibilities

• Stakeholder engagement & leader support to understand and lead transformation.
• Assess change impact and readiness, ensuring appropriate support before change.
• Deliver clear communications to build understanding and confidence.
• Coordinate activities for teams to transition to new processes and systems.
• Monitor adoption, identify barriers and reinforce ongoing change.
• Maintain enterprise-level visibility of transformation activity and risks.
• Capture lessons learned to improve future transformation approaches.

Skills

Stakeholder engagement

Change management

Communication

Facilitation

Project coordination

Leadership support

Job description

Enterprise Transformation Specialist - Adoption

HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise.

When it comes to our people - those we serve and those who serve - we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs.

We've been caring for people for over 90 years - so, if you love to care, join us, and make a career move that matters.

It's not just care, it's HammondCare.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options, including hybrid arrangements
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Reward & Recognition programmes
• Career and professional development opportunities

About the Opportunity

This role responsible for ensuring Transformation is planned, communicated, coordinated and adopted across HammondCare's initiatives.

Working within the Transformation Office, the role supports the people side of the business by helping leaders and teams prepare for, implement and embed new ways of working. The role assesses those impacted by Transformation, identifies affected stakeholders, develops practical change and communication plans, supports business readiness, and provides leaders with the tools and guidance required to successfully navigate transformation.

The role works closely with initiative owners, business leaders and Marketing to ensure stakeholders understand what transformation is, why it is happening, and what support is needed to enable adoption. It monitors readiness and adoption throughout implementation, identifies barriers to successful uptake, and works with leaders to address issues that may affect outcomes.

At an enterprise level, the role maintains visibility of transformation activity across the portfolio, helping identify cumulative impacts, competing demands and adoption risks across business units and services. The role ensures significant transformation impacts and stakeholder risks are visible and managed, while capturing lessons learned to continuously improve HammondCare's approach to change and adoption.

This is a maximum term contract role for 22 months based at St Leonards with hybrid working opportunities.

How you'll make an impact:

• Stakeholder Engagement & Leader Support: Supporting leaders and stakeholders to understand, prepare for, and successfully lead transformation within their teams and business areas.
• Change Impact & Readiness: Assessing how transformation initiatives will affect people, teams and ways of working, and ensuring appropriate support is in place before change is implemented.
• Communication & Awareness: Deliver clear, targeted and timely communications that build understanding, alignment and confidence in transformation initiatives.
• Implementation & Adoption Support: Coordinating activities that help teams transition to new processes, systems and ways of working and supporting adoption after go-live.
• Adoption Monitoring & Reinforcement: Measuring adoption outcomes, identifying barriers to sustained transformation and working with leaders to address issues impacting uptake.
• Enterprise Transformation Visibility: Maintaining an organisation-wide view of transformation activity to identify cumulative impacts, competing demands and stakeholder risks across HammondCare.
• Continuous Improvement: Capturing lessons learned and using insights from implementation and adoption activities to strengthen future transformation approaches and support better outcomes.

About you

• Commitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in Action
• At least 10 year's demonstrated experience supporting organisational transformation initiatives through planning, implementation and adoption
• Ability to assess change impacts across people, processes, systems and ways of working
• Experience developing and coordinating change, communication and stakeholder engagement activities
• Experience supporting leaders and managers to prepare for and lead transformation within their teams
• Strong stakeholder engagement, communication and facilitation skills
• Ability to identify and manage readiness gaps, stakeholder concerns and adoption risks
• Experience supporting business readiness and implementation activities
• Experience monitoring adoption and embedding new ways of working following implementation
• Strong written and verbal communication skills, with the ability to translate complex change into clear and practical messages
• Ability to work collaboratively across a range of stakeholders and initiatives

Pre- Employment Checks

All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks.

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.