Enterprise Systems Solutions Officer

Yarra Ranges Council; Shire of Yarra Ranges; Hybrid; AUD 101,000 - 110,000; Full time

Benefits offered by this job

Rostered day off & hybrid work

20 weeks caregiver leave

Volunteer leave

Family planning leave

Menstrual and menopause leave

Professional development

Temporary role opportunities

Novated lease vehicle

Job summary

Yarra Ranges Council is seeking an Enterprise Systems Solutions Officer to support the development, administration, maintenance and testing of enterprise systems, with a focus on TechnologyOne HR and Payroll. You will collaborate with staff to understand needs, investigate issues and implement practical system improvements that keep operations reliable and efficient.

The role is full-time (38 hours/week) at Band 6, with a salary of AUD 101,139–110,243 plus super.

Qualifications

• Experience administering, configuring and supporting Human Resources and Payroll systems, TechnologyOne experience highly valuable.
• Experience investigating and resolving software or system issues from initial report through to resolution.
• Ability to gather and analyse information from different sources to identify issues, trends and improvement opportunities.
• Experience translating business needs into practical system or process solutions.
• Ability to evaluate options and recommend an appropriate course of action based on evidence.
• Experience testing system changes and supporting their implementation.
• Ability to map, review and improve business processes.
• Strong customer service skills, including clarifying user needs and providing timely updates.
• Ability to explain technical information clearly to users with varying levels of technical knowledge.
• Strong organisation and problem-solving skills to manage priorities and deadlines.

Responsibilities

• Administer, configure and support HR and Payroll systems (TechnologyOne preferred).
• Investigate and resolve software or system issues from report to resolution.
• Analyse information to identify issues, trends and improvements.
• Translate business needs into practical system or process solutions.
• Test system changes and support implementation.
• Map and improve business processes.
• Provide clear user guidance and manage expectations.
• Explain technical information to users with different knowledge levels.

Skills

HRIS administration

Systems analysis

Issue resolution

Requirements gathering

Business process mapping

Technical communication

Customer service

Testing and QA

Decision making

Tools

TechnologyOne

Job description

As the Enterprise Systems Solutions Officer, you will support the development, administration, maintenance, testing and effective use of Council’s enterprise systems. Your main focus will be TechnologyOne Human Resources and Payroll, with opportunities to support other corporate systems when required.

You will work with employees and internal teams to understand business needs, investigate system issues and identify practical solutions. You will analyse systems, data and processes, configure and test improvements, provide clear advice to users, and take ownership of issues through to resolution. Your work will help ensure Council’s systems are reliable, well understood and used effectively to support business operations.

This is a full-time permanent (38 hours per week) band 6 role with a salary range between $101,139 and $110,243 per annum, plus superannuation.

Benefits of working with us:

Support work-life balance with your choice of monthly or fortnightly rostered day off and hybrid working arrangements.

20 weeks paid primary caregiver leave (6 weeks for secondary caregivers) plus other generous leave options such as volunteer leave, family planning and menstrual and menopause leave.

Opportunities for professional development and to take on temporary roles in other teams to grow your skills and experience.

Novated lease vehicle options.

Experience and skills we’re looking for

Experience administering, configuring and supporting Human Resources and Payroll systems, TechnologyOne experience is highly valuable.

Experience investigating and resolving software or system issues from initial report through to resolution.

The ability to gather and analyse information from different sources to identify issues, trends and improvement opportunities.

Experience translating business needs into practical system or process solutions.

The ability to evaluate options and recommend an appropriate course of action based on evidence.

Experience testing system changes and supporting their implementation.

The ability to map, review and improve business processes.

Strong customer service skills, including the ability to clarify user needs, manage expectations and provide timely updates.

The ability to explain technical information and system instructions clearly to people with different levels of technical knowledge.

Strong organisation and problem-solving skills, with the ability to manage priorities, meet deadlines and take ownership of outcomes.

If you have some but not all these skills or experience, we still encourage you to apply. Especially if you have the right attitude and willingness to learn.

Applications close 11.59pm, Friday the 16th of October 2026.

Applicants who progress past the interview stage must complete pre-employment checks. These checks will include a Police Check.

About Yarra Ranges Council

Yarra Ranges Council committed to creating a diverse and inclusive workplace where everyone is welcome. We encourage people of all genders, cultures, backgrounds, and abilities to apply for jobs with us. We support flexible work arrangements, including full-time, part-time, hybrid, and job-sharing options to meet your needs and suit your life.

Yarra Ranges Council is a child safe organisation and is committed to the safety and wellbeing of all children and young people in our community. We are committed to protecting children from abuse in accordance with the Victorian Child Safe Standards.