Enrolments Manager

Wenona School; North Sydney Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Strong culture of teamwork

Professional development support

Staff discounts

Onsite gym and pool facilities

Morning tea provided

Job summary

Wenona School in North Sydney Council, Australia, seeks an Enrolments Manager to oversee the student enrolment process. This role involves collaboration with various stakeholders to ensure full enrolments for day and boarding students. The ideal candidate will have significant experience in enrolments within an independent school setting and demonstrate strong organisational and problem-solving skills.

Responsibilities include maintaining the CRM database and ensuring a welcoming experience for families. Benefits include a strong culture of teamwork, access to professional development, and staff discounts on various facilities.

Qualifications

• Significant experience in enrolments within an independent school setting.
• Effective organisational and problem-solving skills.
• Ability to contribute effectively to the team.

Responsibilities

• Oversee the end-to-end enrolments process including enquiries and applications.
• Maintain and optimise the CRM/enrolments database.
• Ensure a welcoming experience for prospective families.
• Represent the School at events and build positive relationships.

Skills

Experience in enrolments

Organisational skills

Problem-solving skills

Commitment to collaboration

Education

Qualifications in education, business or marketing

Tools

CRM/enrolments database

Job description

The Enrolments Manager is responsible for managing the day-to-day student enrolment process. Reporting to the Director of Enrolments, the Enrolments Manager works closely with stakeholders across the School to ensure Wenona continues to attract value aligned families and maintains full enrolments of both day and boarding students.

The successful candidate will have familiarity in the independent school sector and a strong commitment to girls' education. The successful candidate will also endeavour to deliver exceptional service, community building and positive engagement by supporting the School's broader engagement strategy.

Wenona aims to encourage, challenge, extend and nurture each student in a way that allows her to achieve her full potential. To achieve this, we pride ourselves on attracting intelligent, inspiring and motivated employees who model strong, positive relationships and are committed to refining their skills and nurturing a lifelong love of learning.

The Position

Enrollments Management

• Oversee the end-to-end enrolments process, including enquiries, applications, tours, interviews, assessments and offers for the day and boarding students (domestic and international students: K - 12 school)
• Maintain and optimise the CRM/enrolments database and communications workflows
• Assist the Director of Enrolments in tracking and reporting on conversation rates and pipeline activity, whilst identifying and escalating emerging trends or risks
• Ensure a seamless and welcoming experience for prospective families from their first engagement through to commencement
• Oversee the Scholarship process including applications, testing and interviews
• Work collaboratively with the Director of Enrolments and the Communications and Marketing Team to ensure Enrolments communications and marketing are timely, targeted, effective and evaluated.

Community Engagement

• Represent the School at open days, school tours, expos and relevant community events
• Build positive and effective relationships with feeder schools, partner schools, alumnae and community stakeholders
• Work collaboratively with teaching and professional services staff to ensure effective onboarding of students.

Compliance and Reporting

• Working closely with the Director of Enrolments to ensure enrolment systems, processes and practices are managed in accordance with the School's goals, policies and regulatory obligations.

This is a permanent full-time position.

About You

To be successful in this role, you will bring significant experience in enrolments, within an independent school setting, along with relevant qualifications in education, business or marketing. You will demonstrate effective organisational and problem‑solving skills, and the ability to provide an effective contribution to the team. A commitment to collaboration, service excellence and the values of Wenona will be central to your success in this role.

Benefits We Offer

• Strong culture of teamwork and professional development support.
• Access to professional growth and staff development learning experiences.
• Access to EAP and onsite annual flu vaccinations.
• Staff discounts, onsite gym and pool facilities and morning tea provided.

Application Process

Applications should be submitted via Wenona Careers and include a resume, a cover letter outlining your relevant experience and interest in the position, copies of qualifications and names of two referees.

This role requires the successful applicant to hold a valid NSW Working with Children Check, valid NSW Police Check and to be fully vaccinated in line with any current Public Health Order.

Wenona is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion, sexual orientation, or age.

Wenona School is a child safe environment. Our School actively promotes the safety and wellbeing of all students, and all School staff are committed to protecting students from abuse or harm, in accordance with their legal and ethical obligations including child safe standards. Wenona's Code of Conduct is available on our website. The successful applicant for this position will be required to provide the School with a current Working with Children Check. (https://www.service.nsw.gov.au/transaction/apply-for-a-working-with-children-check)