Engineering Supervisor / Engineering Team Leader

Hilton; Alice Springs; On-site; AUD 90,000 - 140,000; Full time

Job summary

Hilton in Alice Springs is seeking an Engineering Supervisor to oversee hotel systems, maintenance operations and team leadership, ensuring safety and regulatory compliance across the property. You will train and schedule maintenance staff, supervise contractors, respond to service requests, and manage stock and budgets to deliver reliable guest experiences.

Trade qualifications in HVAC, electrical or plumbing/gas fitting are advantageous; five years in a service technician role at a five‑star

Qualifications

• HVAC, electrical, or plumbing/gas fitter trade qualification is advantageous.
• Strong general engineering knowledge and trade background.
• Minimum 5 years in a service technician role or similar in a 5-star hotel.

Responsibilities

• Ensure facility safety and regulatory compliance across hotel systems.
• Supervise daily maintenance tasks and document work in the property management system.
• Train, schedule, and supervise maintenance team members.
• Oversee external contractors and inspect their work for quality and compliance.
• Respond promptly to service requests and guest concerns.

Skills

Leadership

Team management

Safety compliance

Job description

Exceptional Hospitality Starts with You

Job Description

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You will support the Chief Engineer / Assistant Chief Engineer in ensuring the smooth operation of all engineering functions, including hotel systems, plant and equipment, team management, sub-contractors, and maintenance of property structure and assets. As an Engineering Supervisor / Team Leader, you're not just overseeing the daily operations of physical building and systems maintenance and repairs - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

• Ensure facility safety and compliance: Support the maintenance of the hotel's buildings, mechanical systems, electrical systems, HVAC, and life safety systems, ensuring compliance with local, state, and federal regulations
• Supervise maintenance operations: Assign and oversee daily maintenance tasks, ensuring thorough documentation of completed work in the property management system.
• Supervise and develop the team: Train, schedule, and supervise maintenance team members, providing guidance and support to ensure high-quality work and performance
• Oversee contractor work: Supervise external contractors and inspect completed work for quality and compliance
• Respond to service requests: Ensure maintenance requests, guest concerns, and emergency situations are addressed promptly and efficiently
• Supervise and develop the team: Train, schedule, and supervise maintenance team members, providing guidance and support to ensure high-quality work and performance
• Equipment Maintenance & Efficiency: Repair and maintain all hotel systems and equipment, ensuring efficiency and informing management about deficiencies and stock control needs.
• Cost Management: Adhere to departmental operating expenses, evaluate products for reuse, monitor stock levels, and ensure the operation runs according to budgets and profit margins.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• HVAC, Electrical, or Plumbing/Gas Fitter trade-qualified advantageous
• Must have sound general Engineering knowledge and trade background
• At least 5 years in a Service Technician position or similar position with working experience in a 5-star hotel.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.