Engineering Manager

pay.com.au; City of Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning budgets

Great coffee and Pay HQ

Job summary

pay.com.au, Melbourne-based US Engineering Squad, is seeking an Engineering Manager to lead the Melbourne-based team building PayRewards for US customers. You will oversee throughput, prioritisation, sprint discipline and the responsible integration of AI into workflows while growing engineers into technical leads.

You’ll work in a hybrid Melbourne setting with a focus on scaling a fintech platform and collaborating with the US CEO and broader teams.

Qualifications

• Shipped software and can discuss design trade-offs and quality with a tech lead.
• Led teams to deliver value, balancing people, process and product outcomes.
• Hands-on with AI tooling to improve team workflow and efficiency.
• Managed engineers and stakeholders across time zones, aligning on priorities.
• Familiar with fintech/payments domain and regulated environments.
• Aware of delivery metrics (DORA) and how to drive improvements.

Responsibilities

• Throughput and predictability: keep the squad shipping at business pace.
• Prioritisation: decide what features/experiments earn a slot in the roadmap.
• Operating discipline: manage sprint planning, standups and retros.
• AI in the workflow: identify where AI adds real cost savings and integrate it.
• People and capability: grow engineers into leads who can run initiatives.
• Manage support load and balance roadmap time with platform health.

Skills

Shipped software

Leadership

AI tooling

Stakeholder management

Fintech domain

Delivery metrics (DORA)

Tools

AI tooling

Job description

About Us
pay.com.au is one of Australia’s fastest-growing technology scale-ups, trusted by businesses across the country. Since 2019, we’ve been transforming business payments by enabling companies from sole traders to large enterprises to pay by credit card and earn rewards on every transaction.

About Us
pay.com.au is one of Australia’s fastest-growing technology scale-ups, trusted by businesses across the country. Since 2019, we’ve been transforming business payments by enabling companies from sole traders to large enterprises to pay by credit card and earn rewards on every transaction.
We’re now taking that same idea to the US, under our PayRewards brand. Australian company, American product: US businesses pay their vendors and bills by card and earn rewards on money they were already spending including points that move into airline programs. Invoices and bills that never earned anything before now do.
We’re still early days in the US, which is exactly what makes it exciting. This year is about bringing a lot more American small businesses onto the platform, cutting what it costs to win each one down to a fraction of what it is today, and turning rewards into the reason they stick around.
Roles like this one sit in Melbourne, embedded in our Australian team working directly with the US CEO to help build what’s next, not just deliver it afterwards. At pay.com.au & PayRewards, you’ll join a fast-growing team shaping the future of B2B payments across both businesses.
Why join us?

• Be part of an exciting Tech Scale-up, with teams across Australia and the USA.
• Enjoy flexible working arrangements and a great work-life balance.
• Awarded 2025 People’s Choice Award winner at the Finder Innovation Awards, Finalist for FinTech Organisation of the Year at the 2025 FinTech Australia Finnies, Number 1 on the Smart50 list 2024, Top 3 Deloitte Tech Fast 50 & Victoria State Champion!
• Grow your career in a culture that values creativity, innovation, and collaboration with access to learning budgets to accelerate your career.
• Our new Pay HQ in Windsor brings together great coffee, collaborative spaces, and the kind of energy that makes doing your best work easy.
  

Engineering Manager
The US Engineering Squad sits in Melbourne and builds for America. Same office, same standups, same great coffee.
You'll work on PayRewards, the platform that flips invoices and the bills US businesses are already paying into points and rewards. It's early, the roadmap is wide open, and what the squad decides on a Tuesday in Windsor lands in front of American customers in weeks, not quarters.
Responsibilities

• Throughput and predictability. You keep the squad shipping at a pace the business can plan around, and when an initiative starts to slip you know why early and the business hears it from you first, not from the burndown.
• Prioritisation quality. Early-stage means more good ideas than engineering weeks, so someone has to decide what moves the number. That is you. You are expected to challenge product and commercial stakeholders on what earns a slot, not just sequence what you are handed.
• Operating discipline. Sprint planning, standups and retros are yours, and so is the harder call underneath them: how much of the squad's week goes to keeping the platform healthy versus building what is next. You set that balance and you defend it.
• AI in the workflow. You hunt for the places it removes real cost, ticket grooming and requirement drafting, test generation, code review triage, release notes, bug bash synthesis, support triage and embed it into how the squad actually works and measure the hours it hands back.
• People and capability. Growth, performance, hiring and retention across a mixed group of engineers, senior engineers and tech leads. The measure of the job is not how much runs through you, it is how many people you have grown into leads who can run an initiative without you in the room.
• Support load. Support duty and the flow lane currently absorb about 16 engineer-days a sprint. That is roadmap time being spent on yesterday's problems, and getting it back is the key, not by triaging faster, but by driving out the causes.

About You

• You have shipped software yourself, and can sit with a tech lead on design, trade offs and quality and hold your own, not to write the code, but so the team trusts your judgement when it counts. This is not a pure delivery role.
• You have redesigned how an engineering team works, not just run the ceremonies you inherited. We will ask you to walk us through a workflow you changed, what was broken about the old one, and the number it moved.
• You are hands on with AI tooling and have used it to change how a team works not just how one engineer codes faster in their own editor.
• You have managed engineers and stakeholders across time zones.
• You are comfortable saying no. You have killed or deferred work that people were attached to, and you can still explain the commercial reasoning behind it.
• Time in fintech, payments or another regulated domain, somewhere the cost of getting it wrong was real.
• DORA or similar delivery measurement in your toolkit, used to change what the team did next rather than to fill a slide for the board.
• A background in a scaling company where the operating model was still being built, and you were one of the people building it.

We know not everyone will meet every requirement, and that’s okay. If you’re excited about the role and believe you can make an impact, we’re keen to hear from you.
A few more things…
Successful candidates joining the team will need to complete a National Police Record Check.
Candidates who require adjustments at any stage of the recruitment process are encouraged to let us know. We’re happy to support you.
We’re committed to an inclusive and diverse recruitment process where everyone feels respected and supported. We welcome applicants from all backgrounds, identities and abilities and ensure fair, equitable consideration at every stage.