Engineer - IT Systems

Glencore; Mount Isa City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Relocation assistance

Rental assistance

Liveability benefits

Job summary

Mount Isa Mines is seeking an experienced IT Systems Engineer to join the Information Systems & Technology team in Mount Isa. You will support desktop SOE, IT compliance, and IT/OT projects from a residential role with a 9 day fortnight and on‑call roster.

Responsibilities include MECM management, security patching, and end‑point administration across Windows, AD, and cloud platforms. Relocation options are available and the site offers a vibrant community lifestyle.

Qualifications

• Diploma or Degree in Information Technology or equivalent is highly regarded.
• Extensive IT/OT support experience and IT/OT architecture design.
• Knowledge of IT/OT standards and best practices.
• Experience with Security Incident Management processes.
• Ability to manage change control for deployments.
• SCCM/MECM in enterprise environments supporting Windows 11.
• Knowledge of Windows Server, Active Directory, Group Policy, Power BI, VMware, Office 365, Cloud Platforms.
• Strong communication and teamwork, customer service mindset.

Responsibilities

• Support IT/OT convergence and security standards.
• Security Incident Management.
• Support IT business project scoping and implementation.
• Configuration, monitoring and support of MECM.
• Manage physical and VDI endpoints.
• Packaging, testing, deployment and reporting of OS and apps.
• Ensure compliance with IS&T security policies including patching.
• Handle escalations for Service Delivery teams.
• Drive continuous desktop hardware improvement.

Skills

IT/OT support

Security incident management

Change control

IT/OT architecture

Project roadmaps

Networking & security basics

Desktop & endpoint management

Communication skills

Education

Diploma or Degree in IT

Tools

SCCM/MECM

Windows Server

Active Directory

Group Policy

Power BI

VMware

Office 365

Cloud Platforms

Job description

Engineer - IT Systems

Service Delivery – Information Systems and Technology

Mount Isa, Queensland, Australia

Ref. No. 27772

Mount Isa Mines is one of the oldest, largest and most complex mining operations in Australia located in Mount Isa, Queensland. Employing over 4,000 people, Mount Isa Mines is now looking for a new members to join the team.

The Operation

Mount Isa Mines is the second largest producer of copper in Australia and one of the largest zinc mines in the world. It is a key asset in Glencore’s global mining portfolio.

The Mount Isa Copper and Zinc operations are integrated across the entire supply chain, from resource identification and development to production and distribution of copper, zinc and lead to customers across the world.

We are attracting the best in the industry into our teams, as we trust in our people and support them in their development to become leaders in their field. We offer structured career development plans and mentoring from industry leaders in your field to ensure our people reach their desired potential.

We also provide a comprehensive remuneration package and benefits including above market superannuation, rental assistance, and retailing discounts. Please take a look at our Liveability website to learn more about what Mount Isa has to offer.

This role is also eligible for relocation to Mount Isa.

Mount Isa Mines location and roster offers an attractive lifestyle option. With a 5:2/4:3 residential roster, our people return home every day and enjoy a thriving town of 23,000 people. You will always have something to do, go to restaurants, movies, join a gym and sporting activities, play golf, as well as fishing and camping and activities at the lake.

The Role

Mount Isa Mines have an exciting opportunity for an experienced IT Systems Engineer to join the Information Systems & Technology department. Working in the Operational Support team, you will support a variety of enterprise systems including the desktop standard operating environment (SOE), IT Compliance, IT/OT Business Projects. You will be responsible for the support and management of packaging and deploying software, updates and patches as well as working with other technical teams to ensure IT & OT systems are secure and compliant with Glencore global IT standards. This is a residential position based in Mount Isa working a 9 day fortnight and requires participation in an on‑call roster.

Your key responsibilities include:

• Supporting IT/OT convergence and security standards
• Security Incident Management
• Supporting IT business project scoping and implementation
• Configuration, monitoring and support of MECM
• Management of physical and VDI endpoints
• Packaging, testing, deployment and reporting of Operating Systems, Applications and updates including post-build support
• Ensure compliance with Glencore IS&T security policies including patching and vulnerability management
• Handle escalations and provide guidance and support for Service Delivery teams (Service Desk & Field Support)
• Continuous improvement initiatives around desktop hardware management

The successful applicants will have:

• Diploma or Degree/s in Information Technology or equivalent experience will be highly regarded
• Extensive experience with IT/OT support, design and development of IT/OT architecture, project roadmaps and workflows.
• Implementing IT/OT standards and best practices across site
• Understanding and demonstrated experience with Security Incident Management and processes.
• Operate and execute change control process for system deployment and release
• SCCM/MECM in an enterprise environment supporting Windows 11
• Demonstrated knowledge of Windows Server, Active Directory, Group Policy, Power BI, VMware, Office 365, Cloud Platforms
• Able to communicate and troubleshoot effectively with all levels of staff within the IS&T team and across the business
• A team player who is self-driven and motivated with highly interpersonal and customer service skills are essential

Applications Close: 8:00am on Tuesday 1 December 2026