Engagement Worker

Ted Noffs Foundation; Gold Coast City; On-site; AUD 55,000 - 65,000; Full time

Job summary

Ted Noffs Foundation is seeking an Engagement Worker to deliver regular workshops, activities and interventions with at-risk young people from Southport, QLD. The role focuses on quality engagement through creative arts, music, performance and events at The Street University Southport, a non-residential centre for 12-25s dealing with drug, crime and mental health issues.

The successful candidate will develop and run creative programs, build relationships with local communities, and ensure

Qualifications

• Experience in delivering creative arts based activities.
• Experience in working with First Nations young people and young people from multi-cultural communities.
• Initiative, creativity and practical life skills to organise positive group programs and other activities for young people.
• Ability to develop, maintain and build positive relationships with key stakeholders.
• Proven organisational skills and the ability to multi-task with attention to detail, accuracy and deadlines.
• Proficient in the use of Microsoft Office and Client Management Systems.
• Commitment to the principles of harm minimisation and to the aims of the Ted Noffs Foundation.
• Must hold and maintain a cleared QLD Blue Card and a current Driver Licence (provisional licence minimum).

Responsibilities

• Develop and maintain a varied and viable program of creative arts, workshops and recreational activities for young people.
• Acquire local knowledge and develop meaningful dialogue with young people.
• Work with young people to ensure their ideas contribute fully to the planning and delivery of sessions, projects and activities.
• Where appropriate, provide young people with targeted interventions and support guided by Therapeutic Crisis Intervention principles.
• Look for opportunities to form and leverage community partnerships and programs.
• Maintain accurate records and prepare high quality reports.
• Manage the smooth day-to-day operations of the centre.
• Attend and actively participate in relevant meetings.
• Must be available for shifts from 12.30pm to 7pm.
• Experience in delivering creative arts based activities.
• Experience in working with First Nations young people and young people from multi-cultural communities.
• Initiative, creativity and practical life skills to organise positive group programs and other activities for young people.
• Ability to develop, maintain and build positive relationships with key stakeholders.
• Proven organisational skills and the ability to multi-task with attention to detail, accuracy and deadlines.
• Proficient in the use of Microsoft Office and Client Management Systems.
• Commitment to the principles of harm minimisation and to the aims of the Ted Noffs Foundation.

Skills

Creative arts delivery

First Nations engagement

Multi-cultural engagement

Stakeholder relationships

Organisational skills

MS Office

Client Management Systems

Harm minimisation

Blue Card holder

Driver Licence

Tools

Microsoft Office

Client Management Systems

Job description

Type: Full-time *Service hours are 12:30 to 7:00pm Monday to Friday*
Location: Southport, QLD
Remuneration:Social, Community, Home Care and Disability Services Industry Award 2010 (Level 3) + full salary packaging options available- up to $15,900 per annum.

About Us:

Originally named The Wayside Foundation, The Ted Noffs Foundation was established in 1970 by the Australian humanitarian, Reverend Ted Noffs, who’s work championed social justice, mental health support, and innovative youth services. Today, the Foundation continues his legacy, delivering frontline services and community support across NSW, ACT & QLD. With over 200 staff and 350 volunteers, we remain deeply committed to helping young people affected by issues related to drugs, crime, and mental health.

The Role:

Noffs is looking for an enthusiastic and dedicatedEngagement Worker to deliver regular workshops, activities and interventions with at-risk young people.

The role has a strong focus on quality engagement via creative arts, music, performance and events.

This role is based out of The Street University Southport, a non-residential treatment centre to help those aged 12-25 with drug, crime and mental health issues. The centre is a unique and safe environment where young people can engage in workshops ranging from music and dance to computer coding. Evidence-based counselling is available to help our youth reduce their drug use and involvement in crime and to improve their mental health and wellbeing.The Street University in Southport has a strong focus to work with local First Nations and multi-cultural cohorts of young people.

Responsibilities and duties include, but not limited to:

Develop and maintain a varied and viable program of creative arts, workshops and recreational activities for young people.

Acquire local knowledge and develop meaningful dialogue with young people.

Work with young people to ensure their ideas contribute fully to the planning and delivery of sessions, projects and activities.

Where appropriate, provide young people with targeted interventions and support guided by Therapeutic Crisis Intervention principles.

Look for opportunities to form and leverage community partnerships and programs.

Maintain accurate records and prepare high quality reports.

Manage the smooth day-to-day operations of the centre.

Attend and actively participate in relevant meetings.

Must be available for shifts from 12.30pm to 7pm.

Experience in delivering creative arts based activities.

Experience in working with First Nations young people and young people from multi-cultural communities.

Initiative, creativity and practical life skills to organise positive group programs and other activities for young people.

Ability to develop, maintain and build positive relationships with key stakeholders.

Proven organisational skills and the ability to multi-task with attention to detail, accuracy and deadlines.

Proficient in the use of Microsoft Office and Client Management Systems.

Commitment to the principles of harm minimisation and to the aims of the Ted Noffs Foundation.

Must hold and maintain a clearedQLD Blue Card and a currentDriver Licence (provisional licence minimum).

If you're looking for work that’s real, challenging, and genuinely makes a difference—you’ve found the right place. At Noffs, we stand beside young people who’ve faced adversity early in life, offering free, evidence-based treatment and genuine care. If you’re ready to make a meaningful impact and walk alongside these young people on their journey, we’d love to hear from you.

Ted Noffs Foundation is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes, but is not limited to Aboriginal and Torres Strait Islander People, People in the LGBTQIA+ community, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.