Engagement Specialist: Biosecurity & Community Impact

Primary Industries; Lockyer Valley Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

The National Fire Ant Eradication Program seeks an Engagement Officer to support community and stakeholder engagement campaigns, coordinate activities and respond to enquiries. You will work with a collaborative team to deliver meaningful engagement that aligns with program objectives.

You will help manage the CRM system, map stakeholders, and identify opportunities to improve processes while ensuring timely, professional outcomes for communities, industry groups, and government partners.

Qualifications

• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to build positive relationships with a wide range of stakeholders.
• Organised, adaptable and able to manage multiple priorities.
• Sound judgement and problem-solving skills, with attention to detail.

Responsibilities

• Support the delivery of community and stakeholder engagement campaigns aligned with program objectives.
• Coordinate engagement activities and manage competing priorities to achieve milestones.
• Work with the team to implement stakeholder engagement strategies and activities.
• Provide exceptional customer service when responding to enquiries from communities and stakeholders.

Skills

Communication

Stakeholder management

Organised

Problem solving

Attention to detail

Team player

Tools

CRM system

Job description

The National Fire Ant Eradication Program seeks an Engagement Officer to support community and stakeholder engagement campaigns, coordinate activities and respond to enquiries. You will work with a collaborative team to deliver meaningful engagement that aligns with program objectives.

You will help manage the CRM system, map stakeholders, and identify opportunities to improve processes while ensuring timely, professional outcomes for communities, industry groups, and government partners.