Engagement Officer - Cooktown

Enterprise Management Group; Cooktown; On-site; AUD 70,000 - 90,000; Full time

Job summary

Enterprise Management Group (EMG) is seeking an Engagement Officer to lead community-focused engagement across remote and regional Queensland. You will liaise with Indigenous communities, clients, and industry stakeholders to identify employment-based projects and help promote EMG services for business growth.

Travel to remote communities will be required as part of delivering outcomes. The role emphasizes strong communication, relationship-building, and strategic planning to support job

Qualifications

• Excellent communication and negotiation skills.
• Proven experience engaging Indigenous communities.
• Ability to design and implement employment initiatives.
• Strong coordination and planning capabilities.

Responsibilities

• Facilitate high-quality engagement with Indigenous communities and stakeholders.
• Identify and develop employment initiatives aligned with community and business needs.
• Promote EMG services to potential clients and partners.
• Collaborate with internal teams to implement operational and business plans.
• Support the development of strategies to enhance productivity and foster innovation.

Skills

Communication skills

Stakeholder engagement

Indigenous community engagement

Project coordination

Tools

Windows-based software

Job description

Enterprise Management Group – Cooktown QLD

We are seeking expressions of interest for dynamic and community-focused Engagement Officers. In this role, you will lead meaningful community engagement initiatives, liaising with clients, community leaders, industry stakeholders, and employers. Your focus will be on identifying employment-based projects that deliver holistic outcomes for the EMG Capability Partner group of entities. You will also play a key role in promoting and marketing the full suite of EMG services to drive business growth.

Key Responsibilities

Facilitate high-quality engagement with Indigenous communities and stakeholders.

Identify and develop employment initiatives aligned with community and business needs.

Promote EMG services to potential clients and partners.

Collaborate with internal teams to implement operational and business plans.

Support the development of strategies to enhance productivity, reduce costs, and foster innovation.

To provide effective support, coordination, and supervision of job readiness work skills, Identification and tickets for Jobseekers within the region for the purpose of effective case management and employment outcomes.

What You’ll Need to Succeed

Exceptional communication, consultation, negotiation, leadership, and coaching skills.

In-depth understanding of the Community Development Program and other labour market initiatives.

Demonstrated experience working with Australian Indigenous communities.

Strong cultural competency and ability to engage respectfully and effectively with Indigenous peoples.

Proven success in designing and implementing employment initiatives.

Advanced problem-solving, analytical, and strategic planning capabilities.

Ability to develop and execute operational and business strategies.

Experience in driving business development and continuous improvement.

Collaborative mindset with the ability to work effectively within the Engagement team.

Willingness and capacity to travel and reside short-term in remote and isolated communities.

Strong time management and performance evaluation skills.

Current Driver’s Licence – preferred but not essential.

Ability to obtain a National Police Check and Blue Card (Working with Children clearance).

Proficiency in Windows-based software, internet, and email.

Experience working with industry and government stakeholders.

Deep understanding of Indigenous protocols, practices, and affairs.

About Enterprise Management Group (EMG)

Enterprise Management Group is a vibrant, inclusive, and sustainable social and economic development organisation operating from the Torres Strait to Tasmania. Since our inception in 2007, we’ve grown to a national workforce of over 950 staff who are passionate about developing people, connecting them to opportunities, and helping communities thrive.

Our services span employment, training, business mentoring, community projects, and facility management, delivered through both government and private contracts. We also support regional and remote enterprise development through our not-for-profit arm, Community Owned Enterprises (COE).

At EMG, relationships are at the heart of everything we do—with our staff, clients, partners, and the communities we serve. Together, we strive to create lasting social and economic impact.

Why Join Us?

Be part of a values-driven organisation that champions respect, accountability, collaboration, empowerment, innovation, and communication.

Work in a diverse and inclusive environment that celebrates geographic, social, and cultural diversity.

Make a meaningful difference in remote communities across Australia.

Applications close16 October2026

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.