Endpoint Administrator

LifeFlight Australia; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

LifeFlight Australia is seeking an Endpoint Administrator to manage a diverse device fleet (Windows, macOS, iOS and iPadOS) across corporate and operational settings. You will use Intune, Entra and Defender for Endpoint to keep devices secure and compliant while developing PowerShell automation to reduce manual work.

You will handle provisioning, updates, device lifecycle, and security monitoring, with occasional travel to LifeFlight facilities and on‑call support as needed.

Qualifications

• Experience administering a modern endpoint environment using Microsoft Intune.
• Strong hands‑on experience managing Windows configuration, compliance, application deployment and updates.
• Experience with Microsoft Entra, including device identities, enrolment and endpoint‑related access controls.
• Working knowledge of Microsoft Defender for Endpoint and practical experience administering endpoint security controls.
• Experience packaging and deploying Win32 and Microsoft 365 applications, including testing, detection and remediation logic.
• Experience with Windows Autopilot and Apple Automated Device Enrolment.
• Experience managing Apple devices through Apple Business Manager and Intune.
• The ability to develop, test and troubleshoot PowerShell scripts for administration and automation.
• Strong troubleshooting, documentation, stakeholder engagement and customer service skills.
• The ability to manage competing priorities, work with limited supervision and travel when required.
• Relevant Microsoft certification and experience in aviation, healthcare, critical services or other regulated environments would also be an advantage.

Responsibilities

• Endpoint Management: Administer device enrolment, configuration profiles, compliance policies and related identity and access controls through Microsoft Intune and Entra.
• Endpoint Security: Managing security controls through Microsoft Defender for Endpoint, including encryption, firewall, attack surface reduction and vulnerability remediation.
• Applications and Updates: Package, test and deploy applications and manage operating system, application, driver and firmware updates.
• Automated Provisioning: Manage modern device provisioning using Windows Autopilot and Apple Automated Device Enrolment.
• Device Lifecycle Management: Support hardware standards, procurement, deployment, maintenance, refresh and secure retirement of endpoint devices.
• Automation and Improvement: Develop PowerShell scripts and automation to streamline administration, improve consistency and reduce recurring support issues.
• Endpoint Monitoring: Monitor endpoint health, compliance, security posture and deployment outcomes, proactively identifying and resolving issues.
• Documentation and Asset Management: Maintain accurate asset records, configuration standards, technical documentation and operational procedures.
• Technical Support and Collaboration: Resolve complex endpoint issues and assist with security investigations in collaboration with the broader IT team and managed Security Operations Centre.

Skills

Intune administration

Entra device identities

Defender for Endpoint

PowerShell scripting

Windows configuration

Policy & compliance

Endpoint monitoring

Documentation & stakeholder engagement

Travel readiness

Regulated environments knowledge

Tools

Microsoft Intune

Microsoft Entra

Microsoft Defender for Endpoint

Windows Autopilot

Apple ADE

Apple Business Manager

Job description

About LifeFlight

LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed‑wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world‑class training academy, equipping aviation and medical professionals with the skills needed for high‑pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.

About the Role

Join LifeFlight’s Information Technology team as an Endpoint Administrator and apply your technical expertise to support the people behind our lifesaving services.

Reporting to the General Manager, Information Technology & Strategic Projects, you will have the opportunity to:

• Work across a diverse device environment, managing Windows, macOS, iOS and iPadOS devices across corporate and operational settings.
• Apply your Microsoft endpoint expertise, using Microsoft Intune, Entra, and Defender for Endpoint to keep devices secure, compliant and consistently managed.
• Automate and improve, using PowerShell and other tools to reduce manual administration, streamline provisioning and eliminate recurring issues.
• Make a practical difference for our people, improving device reliability, security, and the everyday technology experience.
• Work on meaningful technical challenges, supporting corporate devices alongside shared, mobile and specialised operational equipment.

Your responsibilities will include:

• Endpoint Management: Administer device enrolment, configuration profiles, compliance policies and related identity and access controls through Microsoft Intune and Entra.
• Endpoint Security: Managing security controls through Microsoft Defender for Endpoint, including encryption, firewall, attack surface reduction and vulnerability remediation.
• Applications and Updates: Package, test and deploy applications and manage operating system, application, driver and firmware updates.
• Automated Provisioning: Manage modern device provisioning using Windows Autopilot and Apple Automated Device Enrolment.
• Device Lifecycle Management: Support hardware standards, procurement, deployment, maintenance, refresh and secure retirement of endpoint devices.
• Automation and Improvement: Develop PowerShell scripts and automation to streamline administration, improve consistency and reduce recurring support issues.
• Endpoint Monitoring: Monitor endpoint health, compliance, security posture and deployment outcomes, proactively identifying and resolving issues.
• Documentation and Asset Management: Maintain accurate asset records, configuration standards, technical documentation and operational procedures.
• Technical Support and Collaboration: Resolve complex endpoint issues and assist with security investigations in collaboration with the broader IT team and managed Security Operations Centre.

The role may involve travel to LifeFlight facilities and operational bases, with participation in on‑call or after‑hours support arrangements where required.

About You

You are a practical, service‑focused IT professional who enjoys solving technical problems and making technology work better.

You are comfortable taking ownership of an endpoint environment, investigating complex issues and improving the way devices are configured, secured and supported. You understand that good endpoint management requires balancing security, reliability and operational requirements, and you can communicate effectively with both technical colleagues and end users.

To be successful in this role, you must have:

• Proven experience administering a modern endpoint environment using Microsoft Intune.
• Strong hands‑on experience managing Windows configuration, compliance, application deployment and updates.
• Experience with Microsoft Entra, including device identities, enrolment and endpoint‑related access controls.
• Working knowledge of Microsoft Defender for Endpoint and practical experience administering endpoint security controls.
• Experience packaging and deploying Win32 and Microsoft 365 applications, including testing, detection and remediation logic.
• Experience with Windows Autopilot and Apple Automated Device Enrolment.
• Experience managing Apple devices through Apple Business Manager and Intune.
• The ability to develop, test and troubleshoot PowerShell scripts for administration and automation.
• Strong troubleshooting, documentation, stakeholder engagement and customer service skills.
• The ability to manage competing priorities, work with limited supervision and travel when required.
• Relevant Microsoft certification and experience in aviation, healthcare, critical services or other regulated environments would also be an advantage.

Why LifeFlight?

Meaningful Impact:

Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission‑driven organisation focused on making a positive difference in the community.

Collaboration & Support:

At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high‑pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.

Salary Packaging Options:

As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent and school fees, providing you with added financial flexibility and support.

At LifeFlight, we’re committed to serving all communities across Queensland and beyond. We encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply. We value the unique perspectives and experiences that diversity brings to our team and the communities we support.

This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community.

Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment.

This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia. Applicants who do not meet these criteria will not be considered.

Applications will be reviewed as submitted and we will be conducting interviews throughout the process.

Applications close on Friday, 6 November 2026