eMR Application Manager – Paediatric Pharmacy

NSW Health; Sydney; On-site; AUD 138,000 - 156,000; Full time

Benefits offered by this job

Flexible work opportunities

Salary packaging

Meal entertainment benefits

Accrued days off

Fitness passport

Employee assistance program

Job summary

NSW Health’s SCHN Digital Clinical Solutions Team seeks an experienced eMR Application Manager for Paediatric Pharmacy. You will support Pharmacy Applications, lead level 2 activities, and drive enhancements and testing of Cerner-based workflows across paediatric health services.

Role may involve after-hours support during upgrades; based at Westmead or Randwick with occasional travel to SCHN facilities. Strong collaboration with clinicians and IT are essential.

Qualifications

• Relevant tertiary qualification and registration in health pharmacy.
• Extensive experience in health pharmacy environments with knowledge of healthcare workflows.

Responsibilities

• Provide expert knowledge and support to stakeholders of Pharmacy Application solutions.
• Ongoing level 2 support, maintenance and troubleshooting of SCHN Pharmacy Application solutions.
• Plan and execute enhancements, upgrades, optimisation and development of Pharmacy Application solutions.
• Pharmacy Application testing and validation.

Education

Relevant tertiary qualification and registration

Tools

Cerner EMMS

Job description

eMR Application Manager – Paediatric Pharmacy

Employment Type:PermanentFull Time
Position Classification:Health Mgr Lvl 3
Remuneration:137525 - 156231 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)
Hours Per Week:38
Requisition ID:REQ705252
Location: Network
Applications Close: Midnight on 15 November 2026
For role related queries or questions contact Jodie Schuster on **************@health.nsw.gov.au

As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

SCHN is a leading site for digital innovation in NSW Health. This role within the SCHN Digital Clinical Solutions Team will also assist with the progressive transition to the NSW Health Single Digital Patient Record (SDPR) solutions.

The eMR Application Manager – Paediatric Pharmacy is a key member of the eMR Unit.The Unit provides expert knowledge and support to users of clinical applications and ensures that all SCHN eMR Applications and Interfaces are fit for purpose and continuously improved to fulfil SCHN and NSW Health clinical and business requirements.

The key responsibilities of the eMR Paediatric Pharmacy team includes but not limited to:

• Provide expert knowledge and support to stakeholders of Pharmacy Application solutions.
• Ongoing level 2 support management and maintenance of SCHN Pharmacy Application solutions.
• Enhancements, upgrade, optimisation and development of Pharmacy Application solutions.
• Pharmacy Application testing
  

Whilst this role is Monday to Friday, during downtimes or upgrades some afterhours or weekend support may be required which occur several times per year.
This position can be based either at Westmead or Randwick campuses, however there is a requirement to work from the alternate campus and other SCHN facilities from time to time

Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)

• Relevant tertiary qualification and registration and extensive experience in Health pharmacy environments with extensive knowledge of healthcare workflows including medication management
• Hospital pharmacy experience in paediatrics with a good working knowledge of the Cerner electronic medicines management system
• Detailed knowledge and experience with key Pharmacy processes including their relationship to other patient care workflows within the Australian public hospital setting
• Demonstrated experience in providing Cerner application support and an understanding of application support methodologies including the development of documentation, policies and procedures, test scripts and scenarios
• Demonstrated ability to analyse, troubleshoot, solve problems, establish priorities effectively and liaison with internal and external parties to resolve issues
• Demonstrated experience in working with internal and external stakeholders to determine, design, configure, test and implement Pharmacy Application solutions
• Excellent communication and interpersonal skills, including demonstrated ability to engage effectively with administration, clinical and information management staff and to resolve conflict when required
• Demonstrated ability to work as an individual as well as harmoniously within a team, sharing information and responsibilities