Empowering Community Support Practitioner - Early Help

Osborne And Richardson

Melbourne

On-site

AUD 60,000 - 80,000

Full time

7 days ago

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Benefits offered by this job

Up to AU$18,550 tax relief per year

Wellbeing support (mental/physical/fin

Sanctuary Model—organisation-wide well

First Nations career pathways

Ngindaay Guumaldanha Aboriginal Staff

Job summary

MacKillop Family Services is seeking a Community Support Practitioner for the Early Help Team. The role delivers early intervention support to children, young people and families across partner schools and learning centres in Broadmeadows and surrounding communities.

You will build trusted relationships, connect families with services, and support wellbeing within a strong community-based framework. The position is full-time, fixed-term until June 30, 2027, reporting to the Coordinator of Early

Qualifications

Relevant tertiary qualification in Social Work, Child Development, Psychology, or related discipline.
Applicants working towards a Bachelor’s degree or with a Diploma and significant relevant experience are encouraged to apply.
Experience in assessment and clinical interventions and family-centered practice with vulnerable children, young people and families with complex needs.
Commitment to culturally safe and inclusive practice, particularly with Aboriginal and culturally diverse communities.
Strong interpersonal, communication, written, verbal and computer skills.

Responsibilities

Build strong, trusted relationships with children, young people and families.
Deliver assessments, early intervention and strengths-based support.
Facilitate individual, family and group-based programs.
Connect families to relevant services and community supports.
Partner with schools, early learning centres and local stakeholders to improve outcomes.
Maintain accurate case notes, records and reports.
Participate in supervision, training and ongoing professional development.
Apply culturally safe and inclusive practices, including when working with Aboriginal children, young people and families.

Skills

Interpersonal skills

Communication skills

Computer skills

Cultural safety

Education

Bachelor’s degree in Social Work or related field

Diploma with significant experience

Job description

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Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A fantastic opportunity has presented itself for a Recoveries Lead reporting to the Senior Manager, Credit & Collection Services.

A bit about your role

As the Recoveries Lead, you will protect nbn’s network and financial interests by leading the end-to-end investigation and management of recoverable damage claims, disputes and legal recovery matters. You will assess liability, causation, evidence and recovery prospects; determine case strategy; and manage complex and escalated matters through negotiation, legal referral, recovery and closure.

Working closely with operational teams, nbn Legal, insurers, collection agencies, service partners and external representatives, you will coordinate recovery outcomes and provide specialist legal recovery support across the broader Credit & Collection Services portfolio.

As the operational and subject-matter lead, you will set day-to-day direction, prioritise work and provide coaching and specialist support across internal and outsourced service delivery activities. You will oversee service-provider performance, quality, cost and compliance, ensuring recovery activities meet nbn’s commercial, legal, policy and governance requirements.

You will own and strengthen recovery procedures, controls, reporting and quality standards, monitor emerging risks and escalate material matters to the appropriate delegated authority. By analysing damage and recovery trends, you will maintain a closed feedback loop with field and operational teams and translate insights into prevention, process and control improvements.

You will also lead evidence-based technology, automation, analytics and workflow enhancements that improve recovery outcomes, strengthen data integrity and protect the nbn network.

A bit about you

You are a commercially minded and collaborative recoveries professional with at least five years’ experience in telecommunications or a comparable environment, such as legal recoveries, insurance, complaints, construction or infrastructure claims.

You bring demonstrated experience in claims, dispute resolution and legal recoveries, together with a sound understanding of liability, causation, evidence requirements, cost and debt recovery processes and relevant legal principles. Experience assessing infrastructure damage and a strong understanding of telecommunications networks and damage-prevention practices will be important to your success.

You are confident determining recovery strategies, managing sensitive and escalated matters and negotiating with insurers, legal representatives, suppliers and other external parties. You can translate complex evidence into clear, commercially balanced recommendations for senior stakeholders.

You also bring demonstrated operational leadership and experience managing outsourced service providers, including service levels, performance, quality, cost and contractual obligations. Your strong governance, analytical and communication capabilities enable you to lead through complexity, manage risk and deliver consistent outcomes.

With a proactive and improvement-focused mindset, you are comfortable using technology, automation, analytics and workflow tools to strengthen controls, improve service delivery and achieve better recovery outcomes.

Application Process

You may find that your experience does not match every requirement listed but, if this role has piqued your interest or resonates with where you are in your career, we encourage you to apply rather than self-select out. We are interested in transferable skills and your skills and perspective could be exactly what we would value to strengthen our team.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at +61 . Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note that this is a permanent opportunity and applications will close at midnight on 18 October 2026

To be eligible for this role, you must have full working rights in Australia

Job Expectations

Position Title: Recoveries Lead

Build your career and Australia’s future.

A fantastic opportunity has presented itself for a Recoveries Lead reporting to the Senior Manager, Credit & Collection Services.

A bit about your role

You will also lead evidence-based technology, automation, analytics and workflow enhancements that improve recovery outcomes, strengthen data integrity and protect the nbn network.

A bit about you

Application Process

Life at nbn

A more inclusive working world

Equal Opportunities for All

Please note that this is a permanent opportunity and applications will close at midnight on 18 October 2026

To be eligible for this role, you must have full working rights in Australia

Worker Type Permanent Time Type Full time

Make a meaningful impact where it matters most.

At MacKillop, we're driven by a commitment to social justice and creating opportunities for children, young people and families to thrive. This is an opportunity to make a real difference in the lives of children and families across Local Government Area of Cardinia, within South Metro Area.

We are seeking a passionate Community Support Practitioner to join our Early Help Team on a Part Time basis.

ABOUT THE ROLE:

As a Community Support Practitioner , you'll deliver early intervention support to children, young people and families across partner schools and early learning centres in the Pakenham area and community, covering the Local Government Area of Cardinia, within South Metro Area. The role is based at Mackillop Dandenong office with the expectation that Practitioners are based at partner sites across Pakenham on a daily basis.

Working closely with families, educators and community services, you'll build trusted relationships, strengthen community connections, and help families access the support they need. Through a collaborative, community-based approach, you'll play a key role in improving family wellbeing and ensuring children and young people feel safe, connected and supported to thrive.

KEY RESPONSIBILITIES:

Working collaboratively with families, schools and community partners, you will:

Build strong, trusted relationships with children, young people and families.
Deliver assessments, early intervention and strengths-based support.
Facilitate individual, family and group-based programs.
Connect families to relevant services and community supports.
Partner with schools, early learning centres and local stakeholders to improve outcomes.
Maintain accurate case notes, records and reports.
Participate in supervision, training and ongoing professional development.
Apply culturally safe and inclusive practices, including when working with Aboriginal children, young people and families.

Please refer to the PD for full position description.

This is a part-time (0.6), fixed-term opportunity (until 30th June 2027), based in the Southern Metro region within our Early Help Connecting Families Team. The positions report to the Family Services Coordinator.

KEY SELECTION CRITERIA:

To be successful in this role, you will have:

A relevant tertiary qualification in Social Work, Child Development, Psychology, or a related discipline.
Applicants working towards a relevant Bachelor's degree, or those holding a Diploma qualification with significant relevant experience, are encouraged to apply.
Demonstrated and extensive experience and skills in assessment and clinical interventions and family-centered practice with vulnerable children, young people and families with complex needs
Commitment to culturally safe and inclusive practice, particularly when working with Aboriginal and culturally diverse communities.
Highly developed interpersonal, communication, written, verbal and computer skills.

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Please review the full Key Selection Criteria outlined in the PD as part of your application.

For more information, please contact:

A/ Manager Family and Community Services, Julia Failla on

You must have a:

Valid and current Driver’s Licence.
Valid and current Working with Children Card.
Valid and current NDIS Worker Check (for NDIS risk assessed roles).
Satisfactory criminal history check conducted by MacKillop Family Services.

WHAT WE OFFER:

More money in your pocket – up to $18,550 per year, which allows you to reduce the amount of tax you pay.
Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
First Nations career pathways – Warrungarli Strategy supporting recruitment, retention and professional development
Community & connection – Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

OUR COMMITTMENT:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.

The Athlete’s Foot Assistant Manager | Elizabeth StreetFull-Time 38hrs About the Role We’re seeking an enthusiastic Assistant Manager to join our team at The Athlete’s Foot Elizabeth Street! Step into a leadership role within an energetic team passionate about footwear, working in a fast-paced environment, and delivering exceptional customer experiences. If you’re excited to work with top brands like Nike, Adidas, Brooks, Hoka, Asics, New Balance, ON Running, and more, and want to work with your Store Manager to help lead a supportive and caring community, this is the perfect opportunity for you. As Assistant Store Manager, you'll: Lead by example to deliver outstanding customer service, utilising our advanced MyFit 3D technology. Motivate and inspire your team to consistently exceed sales targets and KPIs. Monitor team performance and proactively identify opportunities for growth and improvement. Collaborate with the Store Manager to effectively manage rosters and control wage spend within company guidelines. Support daily store operations, ensuring high standards in store presentation, visual merchandising, and stock management. Champion team training, development, and succession planning to build a strong, skilled workforce. Foster community engagement through sporting partnerships and healthcare professional relationships. Ensure compliance with OH&S requirements in line with national and state regulations. Skills and Experience Previous experience as an Assistant Store Manager or senior casual Sales Assistant, Key Holder, Supervisor or 3IC in a fast-paced retail environment A results-driven, ‘Make it Happen’ mindset Strong leadership skills and the ability to motivate a team Proven success in meeting KPIs and sales targets Solid understanding of stock control and visual merchandising best practices Benefits 40% offacrossAccent Group brands– including Hype DC, Skechers, HOKA, Merrell & more Exciting earning potential with agenerous incentive programthat rewards both your individual performance and your team’s success. Be part of excitingleadership events, brand activations, and product launches Join a business that genuinely invests in yourtraining, development, and future growth About Us AtThe Athlete’s Foot, we’re passionate about helping people lead healthy, active lives. From their first pair of runners to their last, our team empowers customers through expert fitting, personalised service, and the right footwear for every journey. More than a store, we’re a community! Collaborating with health professionals, local schools, and sporting clubs to support wellbeing inside and outside our four walls. When you join us, you become part of a tight-knit family thatcares, grows, and rewards. Take the Next Step Accelerate your retail career with a brand built on purpose, passion, and performance.Apply now and lead the way at The Athlete’s Foot, where the right fit starts with you.

Are you an experienced automotive technician looking to move from the workshop into a technical warranty role?

Percepta is looking for an Automotive Warranty Specialist to join our team in Campbellfield, VIC. You'll use your hands-on mechanical experience and dealership knowledge to assess automotive warranty and customer assistance requests for vehicles across Australia and New Zealand.

This is a great opportunity for an experienced Automotive Technician, Motor Mechanic, Warranty Administrator, Service Advisor, or Dealership Technician who wants to apply their technical knowledge in a different environment.

You'll review repair requests, technical information, warranty policies, and dealership claims to determine whether the proposed repair, labour time, and claim category are appropriate. You'll also work directly with dealerships and Service Engineering teams to resolve technical and warranty-related requests.

What you'll do

Assess requests for financial assistance for vehicles no longer covered by the New Vehicle Warranty. Review the proposed repair, claim category, and standard repair time, and determine the appropriate level of assistance toward the repair cost.
Review dealership claims to ensure the correct claim category, repair method, and standard repair times are being applied.
Review technical information, including workshop manuals, Technical Service Bulletins (TSBs), Professional Technical System (PTS), and Technical Assistance Center (TAC) responses. • Assess the vehicle's repair history and customer experience when determining the appropriate level of financial assistance.
Communicate with dealerships and Service Engineering to resolve warranty and technical queries.
Respond to CSP prior-approval requests within required service levels.
Use the OWS prior-approval system to assess and process requests.
Identify emerging mechanical and technical trends and provide insights to Service Engineering teams.
Provide technical guidance, coaching and feedback to the Customer Response Centre.
Provide technical support to the Customer Response Centre when required.
Contribute to reporting and improvement projects.

What you'll bring

We're looking for someone who understands automotive repair from practical experience and can apply that knowledge in a structured, customer-focused environment.

You'll ideally have:

Certificate III in Automotive Technology/Light Vehicle or Heavy Vehicle
5+ years' automotive mechanical experience, including apprenticeship experience.
Dealership experience, ideally 12 months or more.
Experience with automotive warranty administration, claims or service advising is highly desirable.
Strong understanding of automotive diagnostics, repair methods and workshop processes.
Ability to interpret workshop manuals, warranty policy manuals and technical bulletins.
Experience with late-model vehicles would be advantageous.
Strong communication and interpersonal skills, including the ability to negotiate and explain technical decisions.
Excellent attention to detail and sound judgement.
Strong Microsoft Office and web-application skills.
Ability to manage multiple requests, prioritise workload and meet deadlines.
Confidence working independently while contributing to a collaborative team.

Why this role?

This is an opportunity to take your automotive experience beyond the workshop and into a role where your technical knowledge directly influences warranty decisions, dealership support and customer outcomes. You'll work with dealerships and automotive technical teams across Australia and New Zealand while developing experience in warranty, technical support, customer assistance and automotive operations.

About Percepta

Established in 2000 as a joint venture between TTEC and Ford Motor Company, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivering across multiple channels and speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. If you're an experienced automotive professional looking to use your technical knowledge in a new way, we'd like to hear from you!
Salary: Admin Grade 1 + Superannuation + Salary Packaging

About the role:

This position is responsible for providing professional advice and support on ICT devices and infrastructure used to provide patient care. As part of this role, there is a requirement to administer endpoint management solutions to manage devices and application deployments. The incumbent must have experience in working within an ITIL (Information Technology Infrastructure Library) environment to deliver IT services. There is a necessity to work through a rotational on-call roster to provide after-hours coverage as required.

The primary responsibility of the Technology Support Officer is to manage incidents, provide solutions to problems recorded within the problem register, participate in change management activities, and provide technical solutions using consoles implemented to manage mobile devices, desktop computers and virtual endpoints. There will be a requirement to have the flexibility to work outside of normal business working hours to support after-hour activities required to maintain Western Health operations. Furthermore, there is a necessity to collaborate with other teams within the Digital Technology Services department and participate in vendor management.

Key responsibilities:

Delivering first and second-level ICT support to staff for all computer hardware, software, systems and network infrastructure used to support patient care.
Manage service desk tickets, planning and prioritising systematically to resolve issues within SLA (Service Level Agreement) targets and ensure operational efficiency.
Deliver consistently high levels of customer service while striving for a high level of first contact resolution.
Work with other ICT teams and vendors to help resolve customer issues to ensure they are resolved within the agreed customer service levels.
Provide frontline support operations with a focus on first and second-level support for Microsoft 365, Intune, Windows Autopilot, Endpoint Manager, and collaboration tools such as Teams and OneDrive.

About you:

We are seeking a highly motivated individual who has substantial experience in service desk/desktop technologies including not limited to all the following:

Hardware/operating system/application troubleshooting and support.
Active Directory, DNS, DHCP, email, TCP/IP networking and web services.
Microsoft Windows 10/11 installation, configuration, maintenance, and troubleshooting.
Apple iOS and Android.
Installation, support and maintenance of print/copy/scan related technologies including the ability to create printer workflows.
Microsoft 365, Intune, Windows Autopilot, Endpoint Manager, and collaboration tools such as Teams and OneDrive.
IGEL OS issues, managing thin client configurations and customizing workflows to meet clinical requirements.
Audio/Video/Communication (PABX) technologies.

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Compensation and Benefits

Competitive salaries, flexible work options, and wellbeing programs.
Scholarships and grants to support ongoing learning.

Learning and Development

Access personalised pathways through the Western Health Learning Academy.
Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

Make a difference through compassionate care in a diverse, inclusive workforce.
Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

Work in a collaborative, innovative team focused on continuous improvement and excellence.

Ready tomake animpact?

Ifyou’repassionate aboutusing technology to improve patient care, supporting frontline healthcare workers, and ensuring reliable IT systems in a fast-paced environment,we’dlove to hear from you.Simply click on the “apply” button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closingdate: 11:59pm on 16 October 2026.

Enquiries: For further information about this role, contact Frank Berardi via (emailprotected) .

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

$81,496 - $90,227 (excluding superannuation)

Work type

Ongoing, full time. Hybrid – 3 days WFH, 2 in-office (Level 24, 1 Spring Street Melbourne)

About the Role

Reporting to the Team Leader, Resolutions, the role involves supporting the assessment of complaints, managing phone and general enquiries, liaising with internal and external stakeholders, and preparing documentation to support our functions with Victoria Police and other agencies. The position also provides administrative assistance to CAT to support effective and timely decision-making, and the assessment of medical information.

The position also provides administrative assistance to CAT to support effective and timely decision-making, and the assessment of medical information.

The Administration Support Officer will also be responsible for the management of Notifiable Incident referrals received from CAT that require Notification of Incident letters to be sent to named drivers.

We are looking for candidates with, including but not limited to, the below experience and capabilities:

Experience in providing high-quality administrative support in a fast-paced multimodal environment
Strong ability to interpret and apply relevant legislation, policies, and procedures
Highly developed written and verbal communication skills, including the ability to translate complex information for diverse audiences, and
Exceptional attention to detail and commitment to accuracy.

For further information, please see the attached Position Description.

Qualifications

N/A

Further Information

For a confidential discussion, please contact Gareth Niall, Team Leader, Resolutions via email at (emailprotected) .

It is an inherent requirement of this position that the employee is ready, willing, and able to perform work outside their ordinary place of residence, including at ST Vic workplaces.

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a National Police Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

What we offer you?

ST Vic is committed to building a culture of flexible work arrangements, providing professional development programs and supporting ways of working that help employees balance work and life. We welcome applicants from a diverse range of backgrounds, including veterans, people who identify as Aboriginal and Torres Strait Islander, have a disability, are from varied cultural backgrounds and those who identify as LGBTIQ+.

A Workplace committed to safety and wellbeing

ST Vic is committed to providing a safe and healthy workplace for all its people, including contractors and visitors. We have a strong focus on initiating wellness events for our people to foster a sense of enjoyment and positive mental health. In some instances, ST Vic also offers flexible working arrangements.

Diversity and Inclusion

ST Vic’s broad diversity program enables us to attract, recruit, retain and develop a diverse workforce to foster greater innovation, greater customer connection and increased wellbeing and satisfaction.

Learning and Development

We want you to grow, develop and learn with us! ST Vic provides you with access to a range of internal and external learning and development opportunities to support your performance in your role and further your career aspirations.

How to Apply

Please click the ‘Apply Now' button. As part of the application process, you will need to provide a copy of your resume and a cover letter of no more than 1 page in length addressing your skills, experience and interest in the position.

Applications close at midnight Wednesday 28 October 2026.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

Administration Support Officer - Medical Response

3001 Melbourne Country Fire Authority

Posted today

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Job Description

Full Time | Ongoing

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

An exciting, permanent Administration Support Officer role is currently available within our dynamic Medical Response team. This role plays an important part in the delivery of critical programs, including Fire Medical Response, Statewide Defibrillators and Health Monitoring and Rehabilitation, by providing high-quality administrative support to staff and volunteers.

Key responsibilities include:

Coordinating meetings, travel, training activities and team communications
Preparing correspondence, reports, presentations and meeting documentation
Maintaining records, databases and program information systems, ensuring data accuracy and compliance
Supporting procurement and financial processes, including purchase orders and invoice processing
Assisting with logistics, equipment management and the delivery of training, workshops and program events
Providing responsive support to CFA staff, volunteers and other stakeholders

A full position description is attached.

About you

You are an organised and proactive administrator who thrives in a busy and collaborative environment. With strong attention to detail and excellent time management skills, you can effectively manage competing priorities while delivering exceptional service to a diverse range of stakeholders.

You will be a confident communicator with the ability to build positive relationships with staff, volunteers and external partners. Your strong systems skills and commitment to accuracy will enable you to effectively manage records, prepare professional documentation and coordinate administrative and financial activities.

The successful applicant will demonstrate experience in administration, meeting coordination and records management, along with proficiency in Microsoft Office applications. Experience working with financial systems, procurement processes or SAP will be highly regarded. Most importantly, you will bring a customer-focused approach, strong problem-solving skills and a commitment to contributing to programs that enhance the safety and wellbeing of CFA members.

Why choose CFA

Meaningful Purpose: Your contribution truly makes a difference
Work-Life Balance: Paid parental leave, generous leave provisions
Flexibility: Hybrid work options with flexible work arrangements
Discounts: Emergency Memberlink discounts on various services
Wellbeing Focus: Health Ready programs, flu vaccinations
Member Assistance Program: Access support across 8 service pathways

Your Application

Click the ‘Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter (no more than 2 pages) and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role.

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email (emailprotected)

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014 .You can view our Privacy Statement here . For access and correction of the information we have collected, contact (emailprotected)

About the latest Community resilience recovery lead Jobsin Victoria !

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Administrative Support Officer - Rehabilitation & Oncology Units

3280 Warrnambool South West Healthcare

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Job Description

Are you an organised, customer-focused professional who enjoys supporting healthcare teams and making a difference behind the scenes? South West Healthcare is seeking an Administrative Support Officer to provide vital administrative support across our Rehabilitation and Oncology Units at the Warrnambool Campus.

Position overview

Employment Type: Part time (32 hours per fortnight), Ongoing
16 Hours per fortnight - Rehabilitation Unit and 16 hours per fortnight - Oncology Unit
Location: Warrnambool Campus
Classification: Administration Grade 1
Salary Range: $60,780.72 - $67,197.40 pro rata, plus superannuation

About the role

South West Healthcare (SWH) is looking for a motivated Administrative Support Officer (ASO) to deliver a wide range of administrative services across our Rehabilitation and Oncology Units. This joint position offers an exciting opportunity to contribute to two essential areas of healthcare delivery, supporting the diverse needs of our patients and staff.

In this role, you will provide a range of administrative services, including clerical, reception, and data entry on Trak, to ensure smooth and efficient operations within both units.

What you bring

The successful applicant will demonstrate a strong commitment to maintaining professional confidentiality and customer focus. Required skills include:

Excellent oral and written communication skills.
Sound knowledge and experience in computer skills including word processing, emails and databases.
Demonstrated ability to operate multiple IT platforms, (e.g. Trakcare, Riskman) and other programs as required.
Demonstrated ability to work autonomously and effectively as a member of a multidisciplinary team.
Demonstrated problem solving ability.
Demonstrated ability to deal with the public, including external organisation and staff in a professional manner.
Demonstrated ability to determine work priorities and meet deadlines.

What we offer