Empower People as an Employment Consultant

Karingal; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Extra Leave – 13 days personal + 10?

Purchased leave options

Discounts at 450+ retailers

University study discount Torrens

Wellbeing support 24/7

Referral bonus

Job summary

genU is seeking an Employment Consultant to support participants in the Workforce Australia program, helping them become job ready and confident in their abilities.

You'll work with participants to understand goals, promote their skills to employers, and connect them with training and supports for long-term success. Experience in customer service or employment consulting is preferred; MS Office and case management skills are valued.

Qualifications

• Experience in customer service, recruitment or employment consultancy setting.
• Proficiency in Microsoft Office and case management systems.

Responsibilities

• Understand participants' strengths and goals to match them with employment opportunities.
• Bridge gap between job seekers and local employers by promoting skills and strengths.
• Link participants with training, health and community supports for long‑term success.
• Help participants develop practical career plans that boost confidence.

Skills

Communication skills

Customer service experience

Microsoft Office proficiency

Tools

Case management systems

CRM systems

Job description

genU is seeking an Employment Consultant to support participants in the Workforce Australia program, helping them become job ready and confident in their abilities.

You'll work with participants to understand goals, promote their skills to employers, and connect them with training and supports for long-term success. Experience in customer service or employment consulting is preferred; MS Office and case management skills are valued.