Employment Pathways Leader

Civic Disability Services; Sydney; On-site; AUD 80,000 - 105,000; Full time

Job summary

Civic Disability Services is seeking an Employment Pathways Leader to lead our Employment Pathways program and mentor the team in supporting people with disability to develop workplace skills, confidence and independence.

You will collaborate with Work Skills Coaches, drive learning opportunities, promote workplace participation, and help individuals achieve meaningful employment outcomes in a supportive, inclusive environment.

Qualifications

• Certificate III or higher qualification in a relevant field, or a minimum of 2 years' experience in a related sector, or currently working towards a qualification.
• Experience leading, coaching or supporting frontline teams (or demonstrated capability).
• Experience working within disability services, employment services, community services, education, training, social work or a related field.
• Commitment to person-centred practice and supporting people to achieve goals, build independence and maximise workplace participation.
• Demonstrated understanding of NDIS operational requirements, funding, rostering and service delivery.
• Strong communication, stakeholder engagement and relationship-building skills.
• Experience using CRM systems and intermediate Microsoft Office skills.
• Current NDIS Worker Screening Check, Working with Children Check and National Police Check, or willingness to obtain.

Responsibilities

• Lead the Employment Pathways program and coach Work Skills Coaches.
• Create opportunities for learning and development, promote workplace participation.
• Help individuals achieve meaningful employment outcomes.
• Collaborate with team to ensure inclusive, person-centred supports.

Skills

Strong communication

Relationship-building

Stakeholder engagement

CRM systems

MS Office

Education

Certificate III or higher qualification

2+ years experience in related sector

Tools

CRM systems

Microsoft Office

Job description

We have an exciting opportunity for an Employment Pathways Leader to join Civic Disability Services and play a key role in supporting people with disability to develop workplace skills, confidence, and independence through meaningful employment opportunities.

ABOUT THE OPPORTUNITY

We are looking for a passionate and people-focused professional to help people with disability achieve their employment goals and realise their potential.

Reporting to the Senior Operations Manager, you will lead our Employment Pathways program, supporting employees to build workplace skills, confidence and independence. Working closely with a team of Work Skills Coaches, you will create opportunities for learning and development, promote workplace participation, and help individuals achieve meaningful outcomes.

This rewarding role is ideal for someone who enjoys coaching others, fostering growth and creating opportunities that empower people to succeed. Every day brings the chance to make a genuine difference in someone's employment journey.

ABOUT YOU

You're someone who genuinely enjoys helping others succeed. You love seeing people grow in confidence, develop new skills and achieve goals they didn't think were possible.

You'll be a natural relationship builder who enjoys working alongside others to create positive outcomes. Whether you're supporting employees, coaching staff or solving day-to-day challenges, you're practical, approachable and committed to making a difference.

Most importantly, you're passionate about inclusion and believe everyone deserves the opportunity to reach their potential in a supportive workplace.

ESSENTIAL CRITERIA

• Certificate III or higher qualification in a relevant field, or a minimum of 2 years' experience in a related sector, or currently working towards a qualification.
• Experience leading, coaching or supporting frontline teams (or the demonstrated capability to do so).
• Experience working within disability services, employment services, community services, education, training, social work or a related field.
• A commitment to person-centred practice and supporting people to achieve their goals, build independence and maximise workplace participation.
• Demonstrated understanding of NDIS operational requirements, funding, effective rostering and service delivery.
• Strong communication, stakeholder engagement and relationship-building skills.
• Experience using CRM systems and intermediate Microsoft Office skills.
• Current NDIS Worker Screening Check, Working with Children Check and National Police Check, or willingness to obtain.

ABOUT CIVIC

Our vision of Human Potential, Realised is about striving to create a society where people have the opportunity to achieve their goals and participate as a valued member of the community. At Civic, you will have the opportunity to realise your potential by unleashing your talent and passion for social impact to change lives.

Our people are at the forefront of what we do and as such, are provided access to continuous learning, are supported in working to their strengths and are encouraged to stretch and continue to develop in their careers.

We embrace when our employees are courageous and have new ideas about how we can do things differently that enhance both employees and our clients’ lives.

Not only do we offer flexible working, not-for-profit salary packaging, access to discounted private health insurance, an employee assistance program and an onsite café at Head Office but, we have a professional, family-friendly culture where everyone belongs.

Successful applicants are subject to ID, police and qualification checks and must also hold current Working with Children and NDIS Worker Screening Checks.