Employment Mentor - Narre Warren

AMES Australia; Melbourne; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

Salary packaging (Full FBT)

Novated Leases

Laptops

Mobile phones

Professional development

Subscriptions and memberships

Flare Employee Discounts Program

Annual Leave Loading 17.5%

Employee Assistance Program (EAP)

Job summary

AMES Australia is seeking an Employment Mentor to support job seekers from CALD backgrounds who face employment barriers. You will manage a caseload, reverse market candidates, and provide job search training while liaising with employers to secure opportunities.

The role focuses on tailored guidance, barrier identification, and creating individual career plans to help clients gain suitable employment within a defined timeframe.

Qualifications

• Experience in case management or client liaison, including with CALD communities.
• Understanding of challenges faced by refugees and asylum seekers.
• Knowledge of employment support services for CALD clients.

Responsibilities

• Provide individualised support and guidance to job seekers from CALD backgrounds.
• Manage a caseload, reverse marketing candidates, and support employers with CALD hires.
• Coordinate job search training and assess barriers to employment.
• Monitor and review delivery of employment support services.

Skills

Case management

Client liaison

CALD awareness

Driver Licence

Working With Children Check

Labour market trends

Advocacy and negotiation

Communication skills

Time management

Job description

• Full-time Maximum Term position to 30 April 2027, based atour Narre Warren location
• Support job seeker clients from a Culturally andLinguistically Diverse (CALD) background, to address/overcomebarriers to employment
• Annual salary is $70,561 + 12% super
• Other benefits include:
• Regular performance feedback and performance reviewprocess
• Supportive environment and caring work culture withwork/life balance
• Cultural Diversity
• Salary packaging (Full FBT employer) including:superannuation, Novated Leases, laptops, mobile phones,professionaldevelopment, subscriptions andmemberships, and briefcases
• Flare Employee Discounts Program
• 17.5% Annual Leave Loading
• Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of thelands and waters where we live and work. We pay respect to theirelders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representativeleave to support Aboriginal and Torres Strait Islander employees inobserving significant cultural practices, attending communitymeetings and ceremonies, and fulfilling official duties with theFirst Peoples’ Assembly of Victoria.

About the position

We are seeking applications for an EmploymentMentor to provideindividualised support, assistance and guidance to job seekers froma CALD background who are addressing/overcoming barriers toemployment. If successful, you will ensure that they gain suitableemployment opportunities within an appropriate time frame, and willnegotiate, monitor and review the delivery of employment supportservices for clients. This involves the case management of acaseload of job seekers, reverse marketing candidates, job searchtraining and supporting employers as they take on candidates whoare from a CALD background.

To apply for this position, please address the following key selection criteria:

• Some case management or client liaison experience,including working with people who are Refugees and AsylumSeekers or are from a Culturally and Linguistically Diverse(CALD) background, and an understanding of the challenges theymay face
• A current valid Driver Licence will be required for thisrole
• A current Working With Children Check (Employee)
• A working knowledge and understanding of employment supportservices, for clients from a CALD background or refugee andasylum seeker cohorts, and the challenges they face
• Demonstrated knowledge of current labour market trends
• Demonstrated record of success in placement of job seekersinto employment or experience in a similar role
• Demonstrated ability to provide comprehensive job seekerassessment, identifying barriers to employment and preparingindividual career or job plans
• Proven ability to motivate clients, and advocate andnegotiate on their behalf
• Highly developed communication and interpersonalskills
• Demonstrated analytical and problem solving skills toimplement innovative job seeker focused solutions to gainemployment
• Strong time management, organisational and well developedcomputer skills
• Demonstrated positive values of integrity, reliability,teamwork and professionalism consistent with the AMES Visionand demonstrated commitment to the quality and continuousimprovement principles
• Ability to speak a second language will be highlyregarded

Applications for this position will be accepted up to 6pm on Friday, 30 October 2026however interviews andother selection processes will commence as suitable applicationsare received.

About us

AMES Australia is a statutory authority which specialises in thedelivery of education, training, employment, settlement andcommunity services to a culturally and linguistically diverse(CALD) client base.

AMES Australia is committed to achieving a diverse workforce andstrongly encourages applications from Aboriginal and Torres StraitIslanders, people from culturally diverse backgrounds and peoplewith disabilities.

For more information about our commitment to Diversity andInclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides bythe Occupational Health and Safety Act. Applicants must havethe right to work in Australia. All offers of employment aresubject to a satisfactory police check and provision of a currentWorking with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity,Impartiality, Accountability, Respect, Leadership, HumanRights.