Employment, Education and Training Settlement Worker (Maternity Leave Cover

Core Community Services Limited; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Core Community Services Limited is recruiting an Employment, Education and Training Settlement Worker for a fixed-term maternity leave covering the Fairfield area, South West Sydney. The role focuses on supporting refugees, migrants and humanitarian entrants to navigate training and employment opportunities and overcome barriers to recognition of overseas qualifications.

The successful applicant will provide holistic case management, group activities and capacity-building to empower clients,

Qualifications

• Formal qualifications with a minimum of Diploma in community services, Social Science, Social Work, or a related field.

Responsibilities

• Undertake initial client Needs Assessment identifying employment, education and training needs, barriers, and best action.
• Deliver high-quality, culturally appropriate settlement work and active community development.
• Document case plans to support clients using a strength-based approach and promote independence.
• Collaborate with the line manager to develop priorities and projects for employment and training needs.
• Develop strategies through partnerships with internal and external services.
• Organise group work to improve social support networks and integration.
• Identify issues affecting individuals and families and connect them with advocacy and referral services.
• Research client cohorts to inform culturally aware service delivery and maintain confidentiality.

Education

Diploma in community services, Social Science, Social Work, or related field

Job description

Employment, Education and Training Settlement Worker (Maternity Leave Cover)

CORE Community Services Ltd. is a not for profit organisation serving South West Sydney for over 40 years. We provide a wide range of services, activities and programs across 5 Services – Children's Services, Youth Services, Multicultural Communities, Aged and Disability Care (ADC) and Community Engagement. Our mission is to provide tailored diverse client centric services and opportunities that support and empower vulnerable communities to thrive, resulting in the best outcomes for all individuals.

This role is for a fixed-term period ending on 31 December 2027.

This role is focused on supporting refugees, migrants, and humanitarian entrants settled within and around the Fairfield Local Government Area (LGA) to overcome key barriers to accessing training and employment opportunities. These barriers include challenges associated with having overseas qualifications, skills, and work experience recognised and validated in Australia.

The successful applicant will possess a thorough understanding of a strengths-based approach and demonstrate the capacity to facilitate the economic integration of newly arrived refugees and migrants within diverse workplace environments, systems, and legislative frameworks.

The role involves providing individualised, holistic case management, capacity-building support, and referrals to appropriate services and programs. The successful candidate will also be required to demonstrate the ability, skills, and knowledge to plan, coordinate, and facilitate group activities and workshops.

Partnerships and collaboration are key components of this role. Candidates will therefore be required to demonstrate extensive knowledge and proven skills in establishing, developing, and maintaining effective relationships with community organisations, service providers, employers, and other key stakeholders.

Responsibilities include:

• Undertake Initial client’s Needs Assessment (INA) that clearly identifies and prioritise their employment education and training needs, barriers, and best course of action.
• Deliver high quality and culturally appropriate Settlement work, active community development that is need-based approach.
• Delivering a holistic service, through the documentation of case plans that supports all clients using a strength-based approach with the focus to increase the client’s capacity and encourage independence.
• In collaboration with line manager, identify and develop work priorities and projects to meet employment, education and training needs of the target client group.
• Develop strategies to address client needs through partnerships with relevant services both internal and external.
• Develop the capacity of target cohort to address challenges, organising group work to improve social support networks, reduce isolation, and promote integration.
• Identify key issues affecting individuals and families and work together to address them through advocacy, referral process and active participation at local interagency networks.
• Research and understanding the client cohort and their required cultural awareness from a variety of cultural backgrounds
• Maintain high levels of confidentiality and sensitivity as applied at each interaction when supporting Clients.
• Undertake necessary promotional activities to increase the awareness of SETS project.
• Ensure ethical data collection and reporting to meet Departmental grant requirements.
• Contribute to Local, Regional, State and National government planning/policy frameworks.
• Perform other relevant duties as directed by your line manager.

Selection Criteria:

• Formal qualifications with a minimum of Diploma in community services, Social Science, Social Work, or a related field.

Desirable: Demonstrated proficiency in a community language, particularly Arabic or Vietnamese.

• Experience in the delivery of high-quality casework services that are outcome focused
• A sound knowledge and familiarisation of challenges associated with refugees, humanitarian entrants, and migrants’ settlement and integration Journey.
• Demonstrate strong cultural awareness and humility, understanding of diversity and contemporary issues affecting refugees, humanitarian entrants, and migrants.
• High level advocacy interpersonal skills and demonstrated abilities in building trusted relationships with clients.
• Demonstrated ability to undertake client assessments and knowledge of settlement services referral networks and resources.
• Demonstrate prior experience working in education, training and employment sector.
• Demonstrated ability to conduct group work and a high level of facilitation skills.
• Ability to establish objectives and self-manage conflicting work priorities to ensure efficient and effective outcomes are achieved to a high standard.
• Strong administrative, organisational, time management and presentation skills.
• Knowledge and understanding of the barriers affecting culturally and linguistically disadvantaged cohorts.
• Sound written and verbal communication and computer literate.