Employment Consultant - Inclusive Employment Australia - Maroondah

The Salvation Army; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Permanent full-time role

NFP salary packaging

9‑day fortnight or monthly RDO

Comprehensive training and development

Health insurance and retail offers

Purchased leave

Job summary

The Salvation Army is seeking an Employment Consultant to support people with disabilities, injuries or health conditions toward sustainable employment across the outer eastern suburbs. You’ll build relationships, help with resumes and interview skills, and connect participants to local employers.

You’ll travel between sites and work in a role that combines client support with systemic coordination, training, and ongoing development within the Inclusive Employment Australia program.

Qualifications

• Ability to build supportive relationships with participants
• Experience in customer-facing roles or employment services is desirable
• Willingness to travel between sites across the region

Responsibilities

• Build supportive, motivating relationships with participants
• Help participants prepare resumes, job applications and interview skills
• Connect with local employers, identify opportunities and advocate for participants
• Provide ongoing support once someone starts work
• Make referrals to training providers and community services
• Keep accurate records to ensure quality support

Skills

People skills

Customer service

Relationship building

Organised

Communication

Job description

About us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Looking for a role where you can grow, feel supported, and make a real difference in people's lives? Whether you're an experienced Employment Consultant or you're ready to bring your people skills from customer‑facing roles into a more meaningful career, this could be your next step. At Employment Plus, you'll join a team that genuinely cares - about you and the people we support. Your work will help individuals with a disability, injury or health condition build confidence, independence and a future they can be proud of. We're excited to welcome a new Employment Consultant to our Inclusive Employment Australia (IEA) program. Unlike traditional employment services, IEA offers:

• A smaller caseload, giving you time to build genuine relationships
• A focus on quality outcomes, not volume
• More hands‑on, personalised support and relationship building

You’ll support people across the outer eastern suburbs, working with individuals in Boronia, Kilsyth and surrounding areas as they move toward sustainable employment.

Why you'll love working with us

Purpose with impact - every day, you'll help someone move closer to meaningful employment

Supportive culture - a collaborative team and leaders who want to see you thrive

Growth & learning - full training and mentoring to set you up for success

Balance built in - permanent full‑time role with a 9‑day fortnight or monthly RDO

Salary packaging perks - boost your take‑home pay with generous NFP benefits

What you’ll be doing

This role can be fast-paced and requires you to stay organised and focused on outcomes, but you'll have strong support and clear systems to help you succeed. A typical day might include:

• Building supportive, motivating relationships with IEA participants
• Helping people prepare resumes, job applications and interview skills
• Connecting with local employers, identifying suitable opportunities and advocating for your participants
• Providing ongoing support once someone starts work
• Making referrals to training providers, allied health and community services
• Keeping accurate records to ensure quality support

About you

You enjoy working with people and want to make a positive impact. You might be:

• An experienced Employment Consultant looking for a more supportive, relationship‑focused program
• Someone from a customer service background (call centre or face to face), HR, community services, teaching or other roles where you have demonstrated your ability to quickly build professional relationships, ready to step into a meaningful career where your people skills shine.

A driver's licence and your own car are required as you'll travel between sites across the region.

What we offer

• Permanent fulltime role
• Attractive remuneration with NFP salary packaging
• Opportunity to work your fulltime hours across a 9‑day fortnight or accrue a monthly RDO
• Comprehensive training and ongoing professional development
• Discounted fitness memberships, health insurance and retail offers
• Purchased leave options
• Access to 12 weeks paid parental leave
• Up to 5 days paid Salvos volunteering leave
• Free counselling and wellbeing initiatives
• Long‑term career pathways across Employment Plus and the wider Salvation Army network

Recruitment & Equal Opportunity

If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at [e-mail] Please specify the job title and location in the subject line.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check or relevant state equivalent. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief …

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by:

• Caring for people
• Creating faith pathways
• Building healthy communities
• Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.

Check out our volunteer opportunities here.