Employment Consultant - Goodna

The Salvation Army; Ipswich City; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

9-day fortnight

Salary packaging

Fitness Passport

Purchase leave

Parental leave 12 weeks

Paid leave

Job summary

The Salvation Army Employment Plus at Goodna is seeking a motivated professional to support participants in the Workforce Australia program. You will help job seekers overcome barriers and transition into sustainable employment, with a focus on mentoring and practical support.

Experience in customer-facing roles is valued. We offer a 9-day fortnight or purchase leave, tax-free salary packaging, and extensive training opportunities in a supportive, mission-driven environment.

Qualifications

• Experience in customer-facing roles such as retail or hospitality is beneficial.
• Strong communication and interpersonal skills.
• Ability to adapt to a changing environment and meet KPIs.

Responsibilities

• Manage a high-volume caseload of job seekers.
• Engage with work-ready job seekers to secure sustainable outcomes including outreach to employers.
• Identify and address barriers to employment and provide tools and confidence to enter the workforce.

Job description

Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. At the Salvation Army Employment Plus (EPlus), our experienced employment teams have been empowering people to find the right job since 1998 as part of the Australian Government's Employment Services network. We've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. At Employment Plus we drive high performance with a forward thinking, results driven culture, that you will be proud to be a part of. Whilst we are a not-for-profit organisation with a strong dedication to helping people find work, we operate in a highly competitive market and as such, aiming to exceed required targets is vital for all our employees.

Based at our Goodna site, your role will be working with participants in the Workforce Australia program to assist them to overcome barriers to employment and successfully transition into the workforce.

Responsibilities

• Manage a high-volume caseload of job seekers.
• Actively engage with 'work ready' job seekers to secure sustainable employment outcomes including reverse marketing to employers.
• Clearly identify and address barriers preventing jobseekers from being job ready.
• Provide participants with the tools and confidence to enter the workforce.
• Apply strong problem-solving skills and resilience to maximise employment outcomes.

About you

• Strong communication and interpersonal skills.
• You are a confident and trustworthy self-starter who thrives on the opportunity to achieve meaningful results and problem solve.
• Ability to think on your feet and adapt to challenging situations and an ever-changing environment.
• Demonstrated experience in achieving and exceeding business KPI's and targets.
• Computer skills and knowledge of MS Office is essential.

What we offer

• An opportunity for a 9-day fortnight or an accrued day off every 4 weeks.
• Enjoy generous tax-free salary packaging benefits.
• Discounted health and fitness programs through Fitness Passport.
• Up to 8 weeks leave per year through our purchase leave scheme.
• Generous Parental Leave offering of 12 weeks.
• Up to 5 days paid leave per year to support a TSA program or activity.
• Employee Assistance Program.
• Ongoing training and development.

Industry experience is not essential, our most successful employees come from customer facing backgrounds such as retail and hospitality and have the life skills to provide mentoring and support.

This is a fantastic opportunity to step into a new career and be truly rewarded (and get your weekends back!)

For recruitment enquiries, or if you require an adjustment in the recruitment process – please email Hayley Gale from EPlus’ Talent Acquisition team via [e-mail].

A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position. Successful applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history.

The Salvation Army requires all employees and volunteers to be fully vaccinated against Covid-19 to ensure the safety and wellbeing of our community. We also adhere to all current and future health directives that affect our employees. Please consider this requirement when applying to a position at The Salvation Army.

Employment Plus is an equal employment opportunity employer, we encourage applications from people of Aboriginal and Torres Strait Islander heritage and candidates with culturally diverse backgrounds. We provide an inclusive work environment and embraces the diverse talent of our people.

Employment Plus is a child safe organisation that is committed to ensuring the wellbeing of children and young people and protecting them from harm.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child facing roles will require the successful completion of a Working with Children Check.

Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others.

Check out more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.

We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need.

Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.

Check out our volunteer opportunities here.