Employment Co-Ordinator

Challenge Employment & Training; Ipswich City; On-site; AUD 18,000 - 30,000; Part time

Benefits offered by this job

Salary sacrifice available

Job summary

Challenge Employment & Training in Ipswich is recruiting for a part-time lead role to support people facing barriers to employment. You will work within a person-centred model, linking clients to services, helping transitions and providing practical job search assistance.

The role focuses on arranging pathways to employment or training, including direct work, Skilling Queenslanders for Work programs, and preparation activities, with regular reporting and stakeholder engagement.

Qualifications

• Experience supporting people with diverse barriers to employment.
• Ability to coordinate services and transitions for participants.
• Strong communication and data handling skills.

Responsibilities

• Case manage participants from referral to successful outcome, including three-month post-program support.
• Identify and facilitate best employment/training pathways for clients.
• Assist participants to obtain IDs and other documents to enable pathways.
• Engage with support agencies to maximise available employment preparation supports.
• Coordinate with referring agencies to ensure smooth transitions.
• Represent Challenge Employment & Training at stakeholder meetings.

Skills

Barriers to employment

Case management

Agency liaison

Workforce Australia

Autonomous work

Job description

Take a lead in supporting people experiencing diverse barriers to employment to better access positive pathways into work and education

Join the Ipswich Pathways to Employment Program and play a key role in supporting people experiencing barriers to employment to build confidence, strengthen connections and access meaningful pathways into training, education and work.

Working within a coordinated, person-centred model, you’ll connect participants with the right services and opportunities, support transitions and provide practical employment assistance. Your work will help people achieve their goals, increase workforce participation and build stronger connections within the community.

• Part-time position pro-rata: 5 hours a day on Tuesday , Wednesday & Thursday

• Fixed term contract till: 30th June 2027

Key responsibilities

• Case manage participants from the referral stage through to successful outcome, including a three-month post program support phase.

• Discuss, identify and facilitate the best employment and/or training pathway for clients which could include direct employment, training, Skilling Queenslanders for Work programs, employment preparation etc.

• Support participants to obtain personal identification and other methods to set the individual on a positive pathway to employment and/or training.

• Actively engage with relevant support agencies to ensure clients can be supported by the widest range of employment preparation supports as possible, including Workforce Australia providers.

• Liaise closely with referring agencies to ensure a smooth transition for clients occurs through the referral stage.

• Representation at various stakeholder meetings and events on behalf of Challenge Employment & Training.

• Regular reporting to the Training & Development Coordinator on participant referrals, support services and outcomes.

Key Capabilities

• Knowledge, and/or experience in supporting people experiencing diverse and specific barriers.

• Understanding success factors in transitions to employment for this cohort.

• Knowledge of the various employment and/or training supports, agencies, services etc. available in the Ipswich area.

• Individual case management skills.

• Ability to work autonomously and co-ordinate support services quickly to support clients.

• Negotiation skills to facilitate funding contributions from Workforce Australia providers and facilitate appropriate training and employment outcomes for clients.

About you

• Personable and patient; able to consider the individuals own lived experience

• Resourceful; solutions focused with ability to work with clients creatively

• Good oral and written communication skills

• Competent in digital literacy; able to use Microsoft office to perform basic data analysis

• Good organisational skills

Salary is competitive and will be based on your experience. Salary sacrifice available!

Keen to learn more about Challenge Employment & Training? Visit www.challengeemployment.org.au

*only shortlisted applicants will be contacted