Employment Consultant

Torwood Recruitment; Mildura; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Superannuation

Company vehicle

Performance bonuses

Laptop

Mobile phone

Professional development

Career progression

Job summary

Torwood Recruitment is seeking an Employment Consultant for Mildura to deliver the Australian Government's Inclusive Employment Australia program. You will manage a caseload of around 40 participants, providing personalised support to help them move into sustainable employment and engage with local employers and referral partners.

The role focuses on building genuine relationships, maintaining participant engagement, and balancing empathy with outcomes, supported by an attractive benefits

Qualifications

• Experience in employment services or KPI-driven roles.
• Genuine interest in helping people overcome barriers.
• Strong relationship-building and communication skills.
• Current driver's licence.

Responsibilities

• Manage a caseload through personalised and structured case management.
• Build relationships with participants and maintain engagement.
• Identify barriers and develop strategies to progress to employment.
• Provide job readiness support and pathway planning.
• Develop relationships with local employers and identify opportunities.
• Maintain accurate participant records and compliance.

Skills

Employment services

Relationship building

Communication skills

Diversity & inclusion

Proactive approach

Employer engagement

Organisational skills

Driver's licence

Job description

About the Organisation

Our client is a not-for-profit organisation delivering employment, training and community services across regional Australia. With a long-standing reputation for supporting individuals into sustainable employment, they work closely with employers, training providers and community organisations to create meaningful opportunities for people facing barriers to work.

Driven by community impact and positive outcomes, the organisation provides supportive, person-centred services that empower participants to build confidence, develop their capabilities and achieve sustainable employment.

About the Role

This is an opportunity to join an established team in Mildura as an Employment Consultant delivering the Australian Government's Inclusive Employment Australia (IEA) program.

Managing a caseload of approximately 40 participants, you'll provide personalised support to people with disability, injury or health conditions, helping them identify and address barriers, build their capacity and move towards sustainable employment.

This is a highly relationship-focused role. You'll build trust with participants, understand their individual circumstances and employment goals, and connect them with the training, community support and employment opportunities they need to progress.

You'll also develop relationships with local employers to identify suitable vacancies and work closely with NDIS, training and community service providers to strengthen local referral pathways.

Success in this role will come from building genuine relationships, maintaining participant engagement and balancing empathy and support with a strong focus on helping people progress towards sustainable employment outcomes.

The role offers an attractive remuneration and benefits package including salary packaging, superannuation, a fully maintained company vehicle for both work and personal use, performance bonuses, laptop and mobile phone, along with ongoing professional development and career progression opportunities.

• Salary packaging
• Superannuation
• Fully maintained company vehicle for both work and personal use
• Performance bonuses
• Laptop
• Mobile phone
• Ongoing professional development
• Career progression opportunities

Key Responsibilities

Manage a caseload of participants through personalised and structured case management

• Build strong relationships with participants and maintain positive ongoing engagement
• Identify barriers to employment and develop practical strategies to help participants progress
• Provide job readiness support, employment preparation and pathway planning
• Develop relationships with local employers and identify suitable employment opportunities
• Match and reverse market participants to appropriate vacancies
• Build relationships with NDIS, training, community and other referral partners
• Provide ongoing support to participants and employers following placement to help achieve sustainable outcomes
• Maintain accurate participant records and contractual compliance requirements
• Work towards employment and retention targets while delivering high-quality participant support

The ideal applicant will have:

• Experience in employment services, recruitment, community services, sales, customer service or another relationship and KPI-focused environment
• A genuine interest in helping people overcome barriers and achieve sustainable employment
• Strong relationship-building and communication skills
• The ability to build rapport with people from diverse backgrounds and circumstances
• A proactive approach and the ability to balance participant support with employment outcomes
• Confidence engaging with employers and community organisations
• Resilience, empathy and strong problem-solving skills
• Good organisational and administration skills
• A current driver's licence

Previous experience within Employment Services or another government-funded employment program will be highly regarded, however candidates with transferable skills from sales, customer service, recruitment or other people-focused environments who are motivated by the opportunity to make a difference within their local community are also encouraged to apply.

Additional information

• Make a genuine difference in the lives of people within your local community
• Fully maintained company vehicle, salary packaging and performance bonuses
• Open to Employment Services experience & transferrable skills from other sectors