Employee Communications Advisor

IAG; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Boosted superannuation 13%

20 days annual leave + 5 MyLeave

Up to 50% off personal insurance

Partner discounts on health, tech &amp

20 weeks paid parental leave

LinkedIn Learning & IAG Academy access

Job summary

IAG, Australia’s leading general insurance group, is hiring an Employee Communications Advisor to turn complex briefs into clear messages that connect with our people. You’ll write, edit and shape campaigns across channels, partnering with leaders and teams to deliver meaningful content that supports our purpose.

Based in Darling Park, Sydney, this permanent full-time role requires strong writing, stakeholder skills and comfort with fast-paced priorities.

Qualifications

• Excellent writing, editing and storytelling with attention to detail.
• Experience turning complex information into clear, audience-tailored content across channels.
• Ability to challenge, influence and provide trusted communications advice.
• Curiosity, business judgment and ability to grasp new topics quickly.
• Strong stakeholder relationship skills and collaboration across levels.
• Organised with ability to manage multiple priorities in a fast-moving environment.
• Willingness to adopt new ideas and use AI to improve communications.

Responsibilities

• Develop and deliver employee communications campaigns that explain why matters and how it connects to our purpose.
• Turn complex information into clear content for different audiences and channels.
• Partner with stakeholders to understand needs and shape briefs.
• Provide communications guidance and audience insight to achieve outcomes.
• Identify stories and opportunities to engage our people.
• Manage campaigns from planning to delivery.
• Use feedback and data to continually improve communications.

Skills

Excellent writing

Editing

Stakeholder management

Turn complex info into clear content

Adaptability

AI in communications

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Got a way with words? So do we.

We’re looking for an Employee Communications Advisor to join our team, someone who knows that great communication is about more than getting the words right.

You’ll find the story in a complicated brief; turn the complex into something people actually understand and help our leaders and teams communicate in ways that connect.

Sometimes that means writing the message. Sometimes it means having the confidence to challenge, influence and offer a different perspective when you believe there’s a better way to reach the audience.

You’ll work across IAG on the things that matter to our people, bringing smart thinking, sharp writing and good judgement to everything from a quick piece of content to a major employee campaign.

It’s a fast-moving environment, so you’ll need to be comfortable juggling priorities, building strong relationships and getting across new topics quickly. If you love words, aren’t afraid of a tricky brief and know how to put AI to good use, we should talk.

This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney).

What You'll Do

• Develop and deliver employee communication campaigns that help our people understand what’s happening, why it matters and how it connects to our purpose.
• Turn complex information into clear, engaging content across different audiences, channels and formats.
• Partner with stakeholders to understand the communication need, shape the brief and recommend the best approach.
• Provide trusted communications advice and use your judgement and audience insight to shape effective outcomes.
• Find the stories and opportunities that will inform, engage and connect our people.
• Manage communication activities and campaigns from planning through to delivery.
• Use employee insights, feedback and data to understand what’s working and continually improve how we communicate.

What You'll Bring

First and foremost, you’ll be an excellent communicator and writer.

You’ll also bring:

• Strong writing, editing and storytelling skills, with excellent attention to detail.
• Experience developing and delivering communications across different audiences, channels and formats, from individual pieces of content through to broader campaigns.
• The confidence to challenge, influence and offer trusted communications advice, and to speak up when you believe there’s a better approach.
• Curiosity and business judgement, with the ability to quickly understand unfamiliar or complex topics and find what matters.
• The ability to build strong, collaborative relationships with stakeholders at different levels.
• Excellent organisation and the ability to manage competing priorities in a fast-moving environment.
• A willingness to try new ideas and approaches, including using technology and AI to make communications more effective.

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***********@iag.com.au for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.