Emergency Department Administration Officer

Work Initiatives; Fairfield; On-site; AUD 54,000 - 56,000; Part time

Job summary

Work Initiatives is seeking an Emergency Department Administration Officer for the Northern Beaches Hospital ED. You will welcome patients and visitors, register them efficiently, and direct them to the correct area.

This on-site, part-time role requires a friendly, professional demeanor and the ability to handle a busy reception desk around a 24/7 roster. You’ll be part of a compassionate team in a high-volume environment, with opportunities to develop communication and administrative skills

Qualifications

• Highly professional phone manner and excellent communication and interpersonal skills.
• Excellent oral and written communication skills.
• Demonstrated ability to work independently as well as part of a team.
• Ability to be self-motivated with good time management skills.
• Demonstrated flexibility with work duties and location.

Responsibilities

• Register patients presenting at the Emergency Department and greet visitors at the ED reception desk.
• Direct patients to appropriate areas or staff and assist as needed.
• Work on a 24/7 rotating roster in a fast-paced environment.

Skills

Phone manners

Communication

Written communication

Teamwork

Time management

Flexibility

Job description

Emergency Department Administration Officer

Be the first point of contact in our busy Emergency Department and welcome patients and visitors at the reception desk. Part time role 24 hours per week.

Employment Type:PermanentPart Time
Position Classification:Administration Officer Level 4
Remuneration:$39.43 - $40.33 per hour
Hours Per Week:24
Requisition ID:REQ701701

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Northern Beaches Hospital - Emergency Department

What you'll be doing

The main function of the ED Admin Officer is to ensure efficient and effective registration of all patients that present at the Emergency Department of Northern Beaches Hospital, greeting and welcoming patients and visitors as soon as they arrive at the ED reception desk, directing them to the appropriate area or person, or personally attending to their needs. This is a 24/7 service and the role will be required to work on a rotating 24/7 roster.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:

• Highly professional phone manner and excellent communication and interpersonal skills.
• Excellent oral and written communication skills.
• Demonstrated ability to work independently as well as part of a team.
• Ability to be self-motivated with good time management skills.
• Demonstrated flexibility with work duties and location.