Ward Clerk, Emergency Department

NSW Health; Sydney; Presencial; AUD 54.000 - 56.000; Jornada completa

Descripción de la vacante

NSW Health is seeking a Casual Emergency Department Ward Clerk to join the Northern Beaches Hospital team. You will provide comprehensive administrative support to a busy clinical unit, act as a key contact for patients and families, and help maintain accurate records in a fast-paced environment.

You will work across a 7-day rotating roster with up to 38 hours per week, earning $39.43–$40.33 per hour. Immunisation and screening requirements apply as part of NSW Health policy.

Formación

• Highly professional phone manner and excellent communication and interpersonal skills.
• Excellent oral and written communication skills.
• Demonstrated ability to work independently as well as part of a team.
• Ability to be self-motivated with good time management skills.
• Demonstrated flexibility with work duties and location.

Responsabilidades

• Provide comprehensive administrative and clerical support to a busy clinical team.
• Maintain accurate patient records and respond to enquiries.
• Coordinate communication between clinical teams and departments.
• Support day-to-day administrative functions of the department.
• Work across a 7-day rotating roster with varied shifts.

Conocimientos

Professional phone manner

Strong communication

Team player

Time management

Flexibility

Descripción del empleo

Looking for a fast-paced and rewarding role where no two days are the same? Join our Emergency Department team on a casual basis and play a vital role in supporting clinicians, assisting patients and families, and keeping one of the hospital’s busiest departments running smoothly.

Employment Type:Casual
Position Classification:Administration Officer Level 4
Remuneration:$39.43 - $40.33 per hour
Hours Per Week:up to 38
Requisition ID:REQ706214

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

The Northern Beaches Hospital Emergency Department is a dynamic and challenging environment providing care to patients with a wide range of urgent and emergency healthcare needs. As an Emergency Department Ward Clerk, you will work closely with medical, nursing, and allied health teams to support the delivery of safe, efficient, and patient-focused care. Our team values collaboration, professionalism, and exceptional customer service. We foster a supportive workplace culture where every team member is respected, encouraged, and empowered to contribute to positive patient and staff experiences.

What you'll be doing

As an Emergency Department Ward Clerk, you will provide comprehensive administrative and clerical support to a busy clinical team while serving as a key point of contact for patients, families, carers, and visitors. Your responsibilities will include managing patient maintaining accurate patient records, responding to enquiries, coordinating communication between clinical teams, and supporting the day-to-day administrative functions of the department. Your ability to remain organised, adaptable, and customer-focused in a fast-paced environment will be essential to ensuring the smooth operation of the Emergency Department and enhancing the patient experience. This position operates across a 7-day rotating roster with a variety of shifts, offering work-life balance.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

• Highly professional phone manner and excellent communication and interpersonal skills.
• Excellent oral and written communication skills.
• Demonstrated ability to work independently as well as part of a team.
• Ability to be self-motivated with good time management skills.
• Demonstrated flexibility with work duties and location.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

The team enriching health in millions of ways every day.