Eligibility Specialist — Personal Injury, Flexible Hours

HAYLO People; Australia; On-site; AUD 120,000 - 130,000; Full time

Benefits offered by this job

Salary range 120k-130k AUD

Flexible hours

Well-being initiatives

Career development & training

Employee discounts

Job summary

HAYLO People is recruiting for a senior role within the Personal Injury and General Insurance space in Australia. You will assess and triage claims to determine eligibility of psychological injuries, manage a small portfolio, and lead on disputed claims while coordinating with litigated and specialised teams.

You will liaise with injured workers, agency partners and iCare to optimise results and customer experience, ensuring quality delivery within legislated timeframes.

Qualifications

• Senior case manager or personal injury legal professional or eligibility officer.
• Strong attention to detail with stakeholder engagement and a commercial/customer focus.
• Organised with time management, prioritisation and agility.
• Team player who can work independently and collaboratively.

Responsibilities

• Assess and triage claims to determine eligibility of psychological injuries.
• Manage a small portfolio, take lead on disputed claims whilst coordinating with litigated and specialised teams.
• Liaise with injured workers, agency partners and iCare to optimise results and customer experience.
• Ensure quality delivery and meet timeframes in assessment.

Skills

Stakeholder engagement

Time management

Attention to detail

Team player

Job description

HAYLO People is recruiting for a senior role within the Personal Injury and General Insurance space in Australia. You will assess and triage claims to determine eligibility of psychological injuries, manage a small portfolio, and lead on disputed claims while coordinating with litigated and specialised teams.

You will liaise with injured workers, agency partners and iCare to optimise results and customer experience, ensuring quality delivery within legislated timeframes.