Electronic Security Service Technician

AustCorp Executive; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

AustCorp Executive is seeking an experienced Service Technician to join its Melbourne team. The role involves servicing, maintenance and repairs of access control, intruder alarms and CCTV across commercial sites.

The ideal candidate has about four years’ electronic security experience, hands-on Integriti/Tecom knowledge, and strong fault-finding and customer-service skills. Victorian security licence and ACMA cabling registration are required.

Qualifications

• 4 years’ experience in electronic security, with a strong service and maintenance background.
• Hands-on experience with Integriti and/or Tecom.
• Confident fault-finding across access control, alarms and CCTV.
• Good communication skills and a practical approach to customer service.
• Relevant Victorian security licence, ACMA cabling registration and a current driver’s licence.

Responsibilities

• Diagnosing and resolving faults across electronic security systems.
• Completing scheduled maintenance and service calls.
• Programming, testing and replacing equipment as required.
• Keeping customers informed and completing service documentation.
• Working independently and drawing on support from the wider technical team.

Skills

Fault finding

Customer service

Communication

Education

Victoria security licence

ACMA cabling registration

Tools

Integriti

Tecom

Job description

An established electronic security integrator is looking for an experienced Service Technician to join its Melbourne team.

This role suits someone with at 3 least years’ electronic security experience who enjoys fault finding, resolving technical issues and building relationships with customers.

The role

You’ll carry out servicing, preventative maintenance and repairs across access control, intruder alarms and CCTV systems in a range of commercial environments.
Your responsibilities will include:

• Diagnosing and resolving faults across electronic security systems
• Completing scheduled maintenance and service calls
• Programming, testing and replacing equipment as required
• Keeping customers informed and completing service documentation
• Working independently and drawing on support from the wider technical team

The role
You’ll carry out servicing, preventative maintenance and repairs across access control, intruder alarms and CCTV systems in a range of commercial environments.
Your responsibilities will include:

• Diagnosing and resolving faults across electronic security systems
• Completing scheduled maintenance and service calls
• Programming, testing and replacing equipment as required
• Keeping customers informed and completing service documentation
• Working independently and drawing on support from the wider technical team

About you

• Around four years’ experience in electronic security, with a strong service and maintenance background
• Hands-on experience with Integriti and/or Tecom
• Confident fault-finding across access control, alarms and CCTV
• Good communication skills and a practical approach to customer service
• Relevant Victorian security licence, ACMA cabling registration and a current driver’s licence

Applications are welcomed from technicians across Melbourne. The role is particularly suited to those based in the CBD, northern, eastern or south-eastern suburbs. Western suburbs locations can also be considered depending on travel requirements.

Additional information

• Service and maintenance across commercial electronic security systems
• Strong focus on Integriti and Tecom
• Varied sites across metropolitan Melbourne