Education Support Officer

The University of Sydney; Sydney; On-site; AUD 107,000 - 116,000; Full time

Benefits offered by this job

17% superannuation

Job summary

The University of Sydney Education Support Officer (Learning Innovation Office) delivers a broad range of project administration and operational support for learning innovation and digital learning projects. Responsibilities include coordinating communications, overseeing contracts with external suppliers, and managing invoices within the University’s processes.

You will assist in the design, development and QA of online learning materials in the LMS, maintain project documentation, and engage

Qualifications

• Bachelor's degree or equivalent combination of training and experience
• Experience providing admin and project support in a higher education environment
• Strong organisational and time management skills with ability to meet deadlines
• Excellent written and interpersonal communication and stakeholder engagement
• Experience with procurement, invoices and budgets
• Experience supporting online learning via LMS, content administration and QA

Responsibilities

• Provide administrative and operational support for learning innovation projects, ensuring activities are delivered efficiently and in line with project objectives
• Coordinate project communications and maintain effective engagement with stakeholders across the Business School and wider University
• Support planning, implementation and delivery of strategic projects, including tracking activities, milestones and outcomes
• Manage project-related procurement, invoices and financial records, ensuring accurate reporting and compliance with University processes
• Assist in the design, development and quality assurance of online learning materials within the University’s learning management system
• Maintain project documentation, records and reporting systems, while providing high-quality administrative support to the Learning Innovation Office team.

Skills

Project coordination

Stakeholder engagement

Written communication

Time management

Relationship building

Education

Bachelor's degree

Tools

LMS

Job description

• Opportunity to deliver a broad range of project related administrative and operational function at the University of Business School
• HEO 6 Base Salary $107,312 - $115,686 p.a. + 17% superannuation

About the opportunity

The Education Support Officer works within the Business School’s Learning Innovation Office (LIO) to deliver a broad range of project related administrative and operational functions. These include communications from LIO to the wider Business School and to project stakeholders, oversight of contracts with external service suppliers, management and payment of invoices, and support for the design and development of online learning materials in the University’s learning management system.

Your key responsibilities will be to:

• provide administrative and operational support for learning innovation and digital learning projects, ensuring activities are delivered efficiently and in line with project objectives
• coordinate project communications and maintain effective engagement with stakeholders across the Business School and wider University
• support the planning, implementation and delivery of strategic projects, including tracking activities, milestones and outcomes
• manage project-related procurement, invoices and financial records, ensuring accurate reporting and compliance with University processes
• monitor and coordinate contracts with external suppliers and service providers to support successful project delivery
• assist in the design, development and quality assurance of online learning materials within the University’s learning management system
• maintain project documentation, records and reporting systems, while providing high-quality administrative support to the Learning Innovation Office team.

About you (selection criteria)

• bachelor's degree, or an equivalent combination of relevant training and experience
• ability to provide administrative and project support within a higher education institution or similarly complex organisation
• strong organisational and time management skills, with the ability to manage competing priorities, work under pressure and meet deadlines
• excellent written and interpersonal communication skills
• ability to build productive relationships and engage effectively with a diverse range of stakeholders
• ability to manage procurement, invoices, budgets or financial records, with strong attention to detail and accuracy
• ability to support online learning activities via a learning management system, including content administration, quality assurance and the delivery of digital learning resources
• ability to work independently and collaboratively, using initiative and sound judgement to achieve outcomes efficiently and effectively.

Sponsorship / work rights for Australia

Visa sponsorship is not available for this appointment. You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply.

Pre-employment checks and declarations

Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.