Education Support Officer

Tafe Nsw; Sydney; On-site; AUD 86,000 - 106,000; Full time

Benefits offered by this job

Flexible working options

Job summary

TAFE NSW in Sydney is seeking a passionate Education Support Officer to assist the Skills for Education and Employment (SEE) program at Meadowbank Campus. This temporary full-time role supports learners and teachers, under the supervision of the Head Teacher, and does not teach or deliver training.

You will use Word, Excel and online meeting tools to support students both face-to-face and remotely, align with adult education needs, and help provide a positive learning experience.

Qualifications

• Minimum qualification at AQF Level 4 (or above).
• Experience in an Education and Training environment supporting LLN students.
• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
• High-level interpersonal and communication skills with the ability to communicate effectively in a clear and concise manner.
• Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
• Skills in the use of relevant information and communication technologies.

Skills

Interpersonal skills

Communication skills

Teamwork

Customer service

Education

AQF Level 4 qualification

Tools

MS Word

MS Excel

Microsoft Teams

Zoom

Job description

TAFE NSW: A career of life-changing impact

Education Support Officer

Temporary Full Time Opportunity

$96,098salary package - includes base salary ($84,666), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer First, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and a variety of flexible working options.

About the role

We are looking for a passionate and motivated individual with current industry knowledge and experience in the education and training sector. This position will support the Skills for Education and Employment (SEE) Program based at our Meadowbank Campus. This role is a full-time temporary position, working within a team of VET professionals. The ESO role is supervised by the Head Teacher and responsible for a range of activities which support learners and enhances the student learning experience.

Note: This role does not teach nor deliver training and assessment.

About You

You will love this role if you thrive on solving problems and helping others. Supporting students and teachers for successful outcomes in a dynamic, innovativeand exciting educational environment. You will be technologically savvy with some prior demonstrated experience with Microsoft Word and Excel and online meeting platforms like MS Teams or Zoom to be able to support students and teachers both face to face as well as via connecting platforms.

• We are looking for motivated and engaged individuals who have the ability to meet the following desirable selection criteria:
• Minimum qualification at AQF Level 4 (or above)
• Experience in an Education and Training environment supporting LLN students
• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students
• High-level interpersonal and communication skills with the ability to communicate effectively in a clear and concise manner
• Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team
• Ability to understand the content of the learning materials and the processes used in the discipline
• Skills in the use of relevant information and communication technologies

To find out more about the role, click to view theRole Description

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

Applications close 11.55pm AEDT Wednesday 24th November, 2026

General recruitment and adjustment enquiries:contact Talent Acquisition AdvisorPeta Handley on ************@tafensw.edu.au

Role-specific enquiries:Contact Won Park, Head Teacher - ESOL, via email at **************@tafensw.edu.au

Interested in becoming a TAFE NSW Teacher and inspiring the next generation of students but don’t yet hold a TAE qualification? Speak with your Talent Acquisition Advisor about pathways to teaching or register your interest here.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.