Education Support Officer

Tafe Nsw; Strathfield; On-site; AUD 85,000 - 96,000; Full time

Job summary

TAFE NSW is seeking an Education Support Officer at the Strathfield campus to provide essential administrative and educational support within the Electrotechnology section. The role involves preparing learning materials, coordinating documents, and assisting teachers to enhance the student learning experience.

You will join a team-focused environment with tools, training, and flexible options. A Certificate III or higher in Foundational Skills is required, and strong communication and ICT skills

Qualifications

• Certificate III (or above) in Foundational Skills.
• Ability to understand the content of the learning materials and the processes used in the discipline.
• High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
• Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
• Skills in the use of relevant information and communication technologies.

Responsibilities

• Provide essential administrative and educational support to the Electrotechnology section across digital systems to prepare, format and organise student learning materials, assessments and resources.
• Coordinate documents, assist with assembling student workbooks, and support teachers across the team.
• Support learners and enhance the student learning experience under supervision.

Skills

Foundational Skills certificate

Interpersonal skills

Communication skills

Team collaboration

Customer service

ICT skills

Education

Certificate III (or above) in Foundational Skills

Job description

TAFE NSW: A career of life-changing impact

Education Support Officer

TAFE Online - Strathfield Campus

Temporary Full Time Opportunity

$96,098salary package - includes base salary ($84,666), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

Working within a team of Electrotechnology professionals, the ESO is supervised by the Head Teacher. The role is responsible for a range of activities which support learners and enhances the student learning experience.

In this role, you will provide essential administrative and educational support to the Electrotechnology section working across a range of digital systems to prepare, format and organise student learning materials, assessments and resources. You will coordinate documents, assist with assembling student workbooks, and be a key point of support for teachers across the team.

About you

You will bring with you a passion to make a sustained and meaningful impact on industry and learners when sharing your subject knowledge expertise from industry and an appropriate vocational qualification.

To be successful in this role you must possess:

• Certificate III (or above) in Foundational Skills
• Ability to understand the content of the learning materials and the processes used in the discipline.
• High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
• Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
• Skills in the use of relevant information and communication technologies.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

Additional Information:

General recruitment and adjustment enquiries:contact Talent Acquisition AdvisorPeta Handley on ************@tafensw.edu.au

Role-specific enquiries: contact Brendan McKenna, Team Leader Career Pathways, on ***************@tafensw.edu.au

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position and used to fill future vacancies.

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