Education Support Manager: Lead Learning & Student Life

University of New South Wales; Canberra; On-site; AUD 131,000 - 177,000; Full time

Benefits offered by this job

Flexible working options

December leave days

Discount on UNSW courses

17% superannuation contributions

Job summary

UNSW Canberra is seeking a Manager Education Support to lead the Learning and Teaching Group in delivering educational development, design, innovation, insights, academic support and psychology and wellness services.

The role requires strong leadership, change management and project oversight, with up to 15 direct reports, and the ability to collaborate with the Faculty Associate Dean and other stakeholders to advance educational quality and student experience in a dynamic environment.

Qualifications

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence.
• High level leadership, influencing and negotiation skills with diverse stakeholders.
• Excellent interpersonal and written communication with strong attention to detail.

Responsibilities

• Provide leadership to the Learning and Teaching Group, fostering improvement and innovation.
• Develop and maintain strong relationships with internal and external stakeholders.
• Ensure staff have capabilities to meet Faculty educational expectations.
• Undertake analysis and prepare reports and evidence-based recommendations.
• Manage projects and grants within the Student Life and Experience Portfolio within budget.
• Identify and control health and safety risks for tasks and activities.

Skills

Leadership

Stakeholder engagement

Communication

Project management

Change management

Strategic thinking

Education

Relevant tertiary qualification

Job description

UNSW Canberra is seeking a Manager Education Support to lead the Learning and Teaching Group in delivering educational development, design, innovation, insights, academic support and psychology and wellness services.

The role requires strong leadership, change management and project oversight, with up to 15 direct reports, and the ability to collaborate with the Faculty Associate Dean and other stakeholders to advance educational quality and student experience in a dynamic environment.